tag:support.easybooksapp.com,2011-04-05:/discussions/questions/3812-two-different-companies-appeared-neither-syncEasy Books: Discussion 2013-05-26T08:23:30Ztag:support.easybooksapp.com,2011-04-05:Comment/266138272013-04-30T12:09:00Z2013-04-30T12:09:00ZTwo different companies appeared - neither sync<div><p>Hi Paul,</p>
<p>It sounds like you've both uploaded the same business to your
accounts.</p>
<p>I assume you have a backup copy. Keep this just in case.</p>
<p>It isn't possible to share the business if you both have a copy
stored in your online sync account. So if I were you, I would
remove both copies from the online sync service. Use a web browser
to log in to your account. Go to the businesses tab and you should
see it listed. Delete the business by clicking it followed by the
delete button. If your bookkeeper also has a copy of your business
he/she should do this too.</p>
<p>Then you should find syncing is turned off when you next use the
Mac. Turn it back on and it will upload a new snapshot. You can
then use your account as I'm sure you did before to share your
business with your bookkeeper.</p>
<p>Your bookkeeper will need to delete the business from all their
devices to make the process as easy as possible. Then they will be
able to choose your business from the list available in the "Add
Business" screen.</p>
<p>Let me know how you get on.</p>
<p>All the best,</p>
<p>Mathew</p></div>Admin