Audit Trail

jtennanteyles's Avatar

jtennanteyles

15 Dec, 2013 08:10 PM

Hello, I am just starting out with easy books and I am getting on very well. It is very intuitive and I have had no trouble in setting up my opening balances and first months entries, getting reports and reconciling using statements. However I am used to having a faculty in previous accounting software that lists all transactions that have been entered in sequence - an audit trial. I find this very useful, (particularly when transferring the year to date to easy books). I cannot see a similar audit trail available in Easy books, is there one? Regards, James Tennant-Eyles.

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  1. Support Staff 31 Posted by Mathew on 14 Jul, 2015 10:23 AM

    Mathew's Avatar

    Hi James,

    Thanks for the backup files, I'll look at those.

    In the meantime, to correct what you have, please turn off sync on the iPad and turn it back on. When asked, choose "Re-upload" which sends the data to the service. Your iPhone will download that copy next time you open the app. Watch it's progress on the Online Sync screen if you would like to make sure it has the same copy as the iPad.

    Mathew

  2. 32 Posted by jtennanteyles on 14 Jul, 2015 11:01 AM

    jtennanteyles's Avatar

    Hi Mathew,

    Thanks. When you advise "turn off sync", and "choose re-upload" you mean
    that I should do this this within the Easybooks App for each business
    that has a fault? Presumably it wuld be wise to do a backup of all the
    businesses first?

    Regards, James.

  3. Support Staff 33 Posted by Mathew on 15 Jul, 2015 07:29 AM

    Mathew's Avatar

    Sure, you can backup at any time.

    This is just on the iPad (which you said had the copy of the data you want to keep). Turn off sync, then turn it back on. Choose "re-upload" to send the data.

    Mathew

  4. 34 Posted by jtennanteyles on 05 Aug, 2015 01:12 PM

    jtennanteyles's Avatar

    Hi Mathew,

    I have been trying to share a couple of my accounts, 3. Pitcairn Estates
    Ltd, and 2. Tennant-Eyles Motorcycles Ltd, with my accountant, but I
    keep getting an error message, saying I should contact Administrator.

    I tried it three times without success, can you suggest what I might be
    doing wrong?

    Regards, James.

  5. Support Staff 35 Posted by Mathew on 06 Aug, 2015 07:41 AM

    Mathew's Avatar

    Hi James,

    Can you please send a screenshot and I'll see if I can help,

    Mathew

  6. 36 Posted by jtennanteyles on 10 Aug, 2015 06:07 AM

    jtennanteyles's Avatar

    Hi Mathew,

    I have been away for a few days. Just tried again and it seems to have
    worked. Is there a limit to how many times you can invite the same
    person, ie my accountant, every year?

    Regards, James.

  7. Support Staff 37 Posted by Mathew on 10 Aug, 2015 09:26 AM

    Mathew's Avatar

    No, no limit. Although if an invite is outstanding I think it won't send it again. Invites expire after a week if they aren't used.

    Mathew

  8. 38 Posted by Jo on 26 Sep, 2015 10:05 AM

    Jo's Avatar

    Superb app, use it for many years already (Mac OS). Very fast. Well done!
    Suggestions:
    1. in the audit report, you list the transaction ID. Very useful to sort the journal entries by that ID, except that the transaction shows only the (e.g. Ct) contra-account, the originating account (e.g. Dt) being shown only at the beginning of the caption. Adding a column with the originating account would help to avoid a lot of manual paste and copy. That way, one could very quickly produce a listing of journal entries by date or by transaction ID.

    2. In the income statement, the save version (.csv) does not list the dates of the period(s), states only "This Period" and " Comparison Period". Onscreen, the dates are shown.

  9. Support Staff 39 Posted by Mathew on 27 Sep, 2015 08:44 AM

    Mathew's Avatar

    Hi Jo,

    The ID is meant only to show where splits are related in the same transaction (since these have the same ID). I don't plan on exposing this ID anywhere else in the application because it makes the app look more "computer" and less "human" if that makes any sense.

    I'll have a look at adding the dates to the CSV exports though, I agree they ought to be there.

    Mathew

  10. 40 Posted by jtennanteyles on 11 Dec, 2015 10:16 AM

    jtennanteyles's Avatar

    Hi,

    I have had an email to say that there is conflict on one of my businesses, Presteigne Chamber of Trade.

    The email suggests turning off sync, and turning on again to re sync from the device to reupload a new snapshot, but when I try to do this a pop up says I will only be able to re sync if I delete the business and re download.

    As far as I know the version on the device is correct so surely I want to keep that version, (not delete it), and sync the server to the device, rather than delete the business on the device and re download from the server?

    Is it the case that this pop up refers to a re download from the server whereas I want to do the opposite and upload from the device, in which case I simply turn off and on again? If this is the case would it not be clearer if the pop up showed these two options?

    I apologise because I think I may have asked for clarity on this point before. The fact that I am still confused suggests that the pop up when you click turn off sync is not clear?

    By the way I have two devices and iPad and an iPhone. I only make changes on the iPad, I never make changes on the iPhone only occasionally using the app on it just to view the accounts. I do not understand how a conflict can occur if I only use one device to make changes?

    Regards, James.

  11. Support Staff 41 Posted by Mathew on 12 Dec, 2015 10:31 AM

    Mathew's Avatar

    Hi James,

    Turning off sync is indeed the best way to deal with the conflict. I'll try to update the message to make it more clear this is something you can recover from.

    When you turn on sync, choose the option "re-upload" to re-sync to this database.

    Mathew

  12. Karen closed this discussion on 23 Jun, 2016 03:12 PM.

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