Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
Eric's Avatar

Combined taxes

resolved 4 09 Jun, 2011 04:42 PM by Wade Smith
Ingrid Fenton's Avatar

Payees

resolved 1 09 Jun, 2011 09:57 AM by Admin
Ana's Avatar

Ipad

resolved 1 09 Jun, 2011 09:36 AM by Admin
Ray Perry's Avatar

Pricing

resolved 3 08 Jun, 2011 11:10 AM by Admin
Deb's Avatar

Adding sync accounts

resolved 3 08 Jun, 2011 10:54 AM by Admin
Ingrid's Avatar

Transactions

resolved 7 07 Jun, 2011 09:28 PM by Ingrid Fenton
Ignacio's Avatar

HOW CAN I keep accounting-by-project?

resolved 2 04 Jun, 2011 05:24 PM by Ignacio Pedrosa
steve's Avatar

quotes

resolved 1 04 Jun, 2011 12:30 PM by Admin
derekbaker's Avatar

Online Syncing

resolved 3 02 Jun, 2011 07:24 AM by Admin
tony_bevan's Avatar

Sync log in

resolved 8 01 Jun, 2011 11:58 AM by Admin
John Miller's Avatar

Error code 999

resolved 5 01 Jun, 2011 08:08 AM by Admin
martin's Avatar

Is there a way to import and export to.from Quickbooks for PC?

resolved 3 30 May, 2011 06:50 PM by Admin
Rajiv's Avatar

Transactions without defining Supplier

resolved 2 27 May, 2011 02:23 PM by Admin
David's Avatar

Purchasing More Transactions...

resolved 14 26 May, 2011 09:27 PM by David A. Wantling
Stuart Croghan's Avatar

Emailing expenses to account

resolved 1 25 May, 2011 08:20 AM by Admin
Stuart Croghan's Avatar

Attaching email receipts

resolved 2 24 May, 2011 01:31 PM by Stuart Croghan
Patty's Avatar

entering check no. in receive payment window

resolved 2 22 May, 2011 01:24 PM by Patty Allen
Tokyoguru's Avatar

Cost

resolved 2 21 May, 2011 10:40 AM by Roger Brookin
Alexandre's Avatar

Customer Statement

resolved 6 18 May, 2011 05:19 PM by Adonay
Alain Matalon's Avatar

Suppliers Report Problem

resolved 2 18 May, 2011 02:54 PM by Alain Matalon
Michael Stern's Avatar

Back up/sync to pc?

resolved 4 18 May, 2011 06:44 AM by Olchonorganics
Ken Waliis's Avatar

Extras I paid for dropped off after three days

resolved 1 17 May, 2011 10:00 PM by Admin
Astrogildo's Avatar

Portugueses language

resolved 3 17 May, 2011 09:53 PM by Admin
J Peter Hendrikx's Avatar

Easy Books

resolved 4 16 May, 2011 09:59 PM by Peter j
Bristolview's Avatar

Question on Sync functionality

resolved 2 12 May, 2011 04:28 PM by Admin
nigel's Avatar

Online sync

resolved 0 12 May, 2011 04:09 PM by nigel
Pojo's Avatar

Language support

resolved 2 10 May, 2011 07:31 AM by Admin
Nicole Hunter's Avatar

standing orders and forcasting

resolved 1 08 May, 2011 09:56 PM by Admin
John's Avatar

Sync with iPad contacts for customer list.

resolved 1 07 May, 2011 10:31 PM by Admin
Marios Polycarpou's Avatar

Software

resolved 1 07 May, 2011 02:58 PM by Admin

Start a discussion in "Help & Support"

Private discussion

Body

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.