Extras I paid for dropped off after three days

Ken Waliis's Avatar

Ken Waliis

16 May, 2011 11:00 PM

I plugged my iPad into iTunes and it wiped not only my easy books data, but also the two add ons I purchased, being
Unlimited transactions and customer invoicing.
this is urgent, please help ASAP, thank you.

  1. Support Staff 1 Posted by Admin on 17 May, 2011 10:00 PM

    Admin's Avatar

    This can happen if you un-install the app and re-install from iTunes.

    But don't worry, if you paid for any add-ons you can get them back. Just go to the add-ons screen (Settings > Extras) and tap the restore button at the top.

  2. Admin closed this discussion on 17 May, 2011 10:00 PM.

Discussions are closed to public comments.
If you need help with Easy Books please start a new discussion.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac