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Re sending invoices

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Wayne

13 Mar, 2012 05:51 PM

Hi I have paid for the invoicing and it used to work fine I have just tried to send my client a invoice and there is no burton to send it

1. Support Staff 1 Posted by Admin on 14 Mar, 2012 08:43 AM

   

   Is this Mac or iOS?

   Under Mac you can drag the thumbnail image into a new mail window so no "send" button was needed.

   Under iOS, if you tap the send icon and you only see the options to Share with iTunes and Print, but no option to Send by email then it means your device is not set up to send email. Configure mail app first and you should then see the option.

   All the best,
   Mathew

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2. Admin closed this discussion on 14 Mar, 2012 08:43 AM.

3. Focus Disco re-opened this discussion on 14 Mar, 2012 11:58 AM

4. 2 Posted by Focus Disco on 14 Mar, 2012 11:58 AM

   

   Hi Matthew

   Not sure what happened it has come back and working fine I'm using the iPad 2

   Regards

   Wayne

   Office 0845 226 30 29
   Mobile 07904 00 62 52

   www.focusdisco.co.uk
   [email blocked]

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5. 3 Posted by acesi on 14 Mar, 2012 03:51 PM

   

   Hi Mathew,

   I have a similar issue where the 'send invoice' button doesn't seem to do anything on my Mac? any reason for this please?

   Thanks

   Si.

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6. Support Staff 4 Posted by Admin on 15 Mar, 2012 08:36 AM

   

   Hi Si,

   Can you take a screenshot of the button you mean?

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7. 5 Posted by acesi on 15 Mar, 2012 09:43 AM

   

   Hi Matthew, please see attached. Thanks. Si.

   • Easy_Books.pdf 52.6 KB
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8. Support Staff 6 Posted by Admin on 15 Mar, 2012 11:59 AM

   

   I see what you mean now, thanks. This is a drop-down so you can choose between sending an invoice or a delivery note. Assuming you want to send an invoice, you can click the Save button to save to disk, or you can drag the thumbnail image over to a new mail window.

   Mathew

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9. Admin closed this discussion on 15 Mar, 2012 11:59 AM.

10. acesi re-opened this discussion on 15 Mar, 2012 12:38 PM

11. 7 Posted by acesi on 15 Mar, 2012 12:38 PM

    

    Hi Mathew,

    So what is the point of having the 'send Invoice' button if when I press it it doesn't send the invoice? :o)

    Si.

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12. Support Staff 8 Posted by Admin on 16 Mar, 2012 07:22 PM

    

    Good point, I've changed this now, and it just says "Invoice" and "Delivery Note".

    Mathew

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13. Admin closed this discussion on 16 Mar, 2012 07:22 PM.

14. acesi re-opened this discussion on 16 Mar, 2012 10:43 PM

15. 9 Posted by acesi on 16 Mar, 2012 10:43 PM

    

    Hi Matthew,

    Thanks for listening and for clearing up the query.

    Si

    Simon Spence
    +44 (0)7766 088 517

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16. Admin closed this discussion on 19 Mar, 2012 02:02 PM.