Igetting my data back
I have purchased easy books 3months owing to some technical
error I had to restore all my iPad pls help me to get my data
back
It's very important pls help!!!!!
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1 Posted by westbobalex on 20 Mar, 2012 12:59 PM
Pls help me I am just waiting for ur reply
2 Posted by Howard Yu on 21 Mar, 2012 06:30 AM
Have you sync with your iTunes ?
if that does not work, you'd better ever emailed yourself backup file some time before you crashed your iPad .
Support Staff 3 Posted by Admin on 21 Mar, 2012 08:50 AM
Hi there westbobalex (if that is your real name...)
Restore options are pretty limited if you didn't make any backups of your data or sync with iTunes. Here are a few things that might help.
Did you sign up for Online Sync? I'm assuming no, but if you did it's very easy to get all your data back. Just sign in again on the new iPad and add a new business, choosing your business from the list held online.
Did you make a backup file from Easy Books? You normally send these by email to yourself. If you have one, find the email by using the Apple built-in mail app on the iPad. When you've found the backup file, tap on it to open and restore it in Easy Books.
Did you sync with iTunes? If you did, the backup is usually available for restore. To do that, connect your iPad to the computer, find it in the devices list and right-click on it. From the menu, choose restore .... iTunes gives you some dates of previous backups that you can choose from. Note that you'll lose all the current data on the device though, so you might use the option to get Easy Books data back, run EB to make a proper backup and then restore from iTunes again (to the latest backup).
If these options don't apply, and you didn't make a backup then I'm afraid you're out of luck sorry. It's happened to us all at some point.
Mathew
Admin closed this discussion on 21 Mar, 2012 08:50 AM.