Home → Help & Support →

Bad debt

• Edit

Arthur

20 Apr, 2012 04:25 PM

We have some bad debt in Sage and I wondered how best to deal with it. Currently the customer account is showing a balance

1. 1 Posted by Arthur on 20 Apr, 2012 04:29 PM

   

   It's not a Sage of course

   • Edit

2. Support Staff 2 Posted by Admin on 20 Apr, 2012 05:49 PM

   

   Do you have a Write-offs account? If not, create a new one under the category Income and expense adjustments. You can then transfer any unpaid customer balance to this account. Note that you may also need to adjust the VAT liability too, as you could be transferring the incl-VAT amount to write-offs.

   Mathew

   • Edit

3. Admin closed this discussion on 20 Apr, 2012 05:49 PM.