Made wrong purchase

Jennie's Avatar

Jennie

24 Apr, 2012 04:49 AM

I accidentally hit "invoice" add-on when I meant to add-on "transaction". Can this be corrected?

  1. Support Staff 1 Posted by Admin on 24 Apr, 2012 07:22 AM

    Admin's Avatar

    If you purchased direct from us and have a Fastspring order number (starting EB) I can refund that for you certainly.

    If you purchased from Apple using in-app purchase it's something Apple will need to sort out for you. I think the way to start the process is to go to your Apple account in iTunes, view past purchases and click on "report a problem".

    If you have the EB order number just reply with it and I'll sort it out for you.

    All the best,

    Mathew

  2. Admin closed this discussion on 24 Apr, 2012 07:22 AM.

Discussions are closed to public comments.
If you need help with Easy Books please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac