Made wrong purchase
I accidentally hit "invoice" add-on when I meant to add-on "transaction". Can this be corrected?
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Support Staff 1 Posted by Admin on 24 Apr, 2012 07:22 AM
If you purchased direct from us and have a Fastspring order number (starting EB) I can refund that for you certainly.
If you purchased from Apple using in-app purchase it's something Apple will need to sort out for you. I think the way to start the process is to go to your Apple account in iTunes, view past purchases and click on "report a problem".
If you have the EB order number just reply with it and I'll sort it out for you.
All the best,
Mathew
Admin closed this discussion on 24 Apr, 2012 07:22 AM.