Logo on invoice/reciept

M Lewis

12 Jul, 2011 05:44 AM

Hi, attaching the logo seems very limited, is it possible to adjust the size and position of the logo?

Cheers

  1. #1 Posted by Admin Support staff on 12 Jul, 2011 07:08 AM

    Sorry, all the adjustments should be done before the image is added to the iPad.

  2. Admin closed this discussion on 12 Jul, 2011 07:08 AM.

  3. M Lewis re-opened this discussion on 12 Jul, 2011 09:33 AM

  4. #2 Posted by M Lewis on 12 Jul, 2011 09:33 AM

    Ok thanks for the reply, so am i right in saying the logo is suppose to line up with the address?, i have inserted my logo with the addres already part of it like a letterhead but its showing very small on the invoice, what size can this be inserted at?

    Cheers

  5. #3 Posted by Admin Support staff on 12 Jul, 2011 09:46 AM

    Hi Mick,

    Would you like to send me the logo to have a look at?

  6. #4 Posted by m lewis on 12 Jul, 2011 09:53 AM

    Yeah sure, not the finished article yet but if you can advise on the correct way to input it.
    Cheers

  7. #5 Posted by Admin Support staff on 12 Jul, 2011 10:04 AM

    The logo does line up for me without any work.

    Is this not what you want? The letterhead space is 2cm high, but you can set the width up to 17cm if you want to use the whole width of the paper. See http://easybooksapp.com/customer-invoicing for more information about the format of the letterhead.

  8. Admin closed this discussion on 12 Jul, 2011 10:04 AM.

  9. mick lewis re-opened this discussion on 12 Jul, 2011 10:53 AM

  10. #6 Posted by mick lewis on 12 Jul, 2011 10:53 AM

    I dont think i got that, i will try again.
     
    Thanks for your help

    --- On Tue, 12/7/11, Mathew Waters <[email blocked]> wrote:

    From: Mathew Waters <[email blocked]>
    Subject: Re: Logo on invoice/reciept [Questions]
    To: [email blocked]
    Date: Tuesday, 12 July, 2011, 11:04

  11. #7 Posted by Admin Support staff on 13 Jul, 2011 07:34 AM

    If you have a copy of the image online somewhere (like Flickr or on your own company web site), you can use the Safari browser on the iPad to bring up a page containing the image. If you then tap and hold on the image, you should see an option appear to Save Image. Do this and the image will be added to your iPad's camera roll album. Once you have it on the device, you can load it into Easy Books.

    Mathew

  12. Admin closed this discussion on 13 Jul, 2011 07:34 AM.

  13. mick lewis re-opened this discussion on 13 Jul, 2011 08:22 AM

  14. #8 Posted by mick lewis on 13 Jul, 2011 08:22 AM

    Thanks  Mathew
     
    So looking back at the screenshot you did showing my logo, is that the maximum size the logo will appear on the invoice.
     
    cheers

    --- On Wed, 13/7/11, Mathew Waters <[email blocked]> wrote:

    From: Mathew Waters <[email blocked]>
    Subject: Re: Logo on invoice/reciept [Questions]
    To: [email blocked]
    Date: Wednesday, 13 July, 2011, 8:34

  15. #9 Posted by Admin Support staff on 13 Jul, 2011 08:52 AM

    Yes, it will be a maximum of 2cm high and the width is scaled to keep the same aspect ratio.

  16. Admin closed this discussion on 13 Jul, 2011 08:52 AM.

  17. mick lewis re-opened this discussion on 13 Jul, 2011 10:21 AM

  18. #10 Posted by mick lewis on 13 Jul, 2011 10:21 AM

    Ok
     
    Thankyou

    --- On Wed, 13/7/11, Mathew Waters <[email blocked]> wrote:

    From: Mathew Waters <[email blocked]>
    Subject: Re: Logo on invoice/reciept [Questions]
    To: [email blocked]
    Date: Wednesday, 13 July, 2011, 9:52

  19. Admin closed this discussion on 14 Jul, 2011 01:41 PM.

  20. Mick re-opened this discussion on 14 Jul, 2011 04:51 PM

  21. #11 Posted by Mick on 14 Jul, 2011 04:51 PM

    Hi

    I'm having trouble with sending an invoice to one of my customers, it freezes and then throws me out of easy books.

    Can you help?

    Cheers

    Sent from my iPad

  22. #12 Posted by Admin Support staff on 15 Jul, 2011 06:46 AM

    I don't know of a problem sending invoices. I'll leave the discussion open for now because perhaps someone else would like to add a comment: has this ever happened to anyone else out there?

  23. #13 Posted by mick lewis on 15 Jul, 2011 10:51 AM

    Hi Mathew
     
    Found the issue, it was to much info in the description box. Whats  the maximum amount of characters allowed?
     
    Cheers

    --- On Fri, 15/7/11, Mathew Waters <[email blocked]> wrote:

    From: Mathew Waters <[email blocked]>
    Subject: Re: Logo on invoice/reciept [Questions]
    To: [email blocked]
    Date: Friday, 15 July, 2011, 7:46

  24. #14 Posted by Admin Support staff on 17 Jul, 2011 09:15 AM

    Can you give me an example of what you used that caused the problem? It sounds like it shouldn't happen, but should expand the number of lines to fit the size you want. I'll work on the problem if you send over an example that I can use to reproduce the problem.
    Mathew

  25. Admin closed this discussion on 01 Nov, 2011 11:32 AM.

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