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"Read Only" Sync Error Msg

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khaledkalaji

25 Dec, 2012 08:50 AM

Dear Support Team,

I am having the attached error messages although I only have 1 Business and it's not Read-Only. How to solve this problem please?

Thank you,

• image.jpg 59.7 KB

1. Support Staff 1 Posted by Admin on 25 Dec, 2012 03:32 PM

   

   I'll have a look into it for you and let you know. In the meantime, could you quit the app and start it again to see if the message appears again?

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2. Support Staff 2 Posted by Admin on 25 Dec, 2012 03:39 PM

   

   Ah, I see the problem. This is a problem on our servers, not the app. By the time you read this, you should find it's been fixed.

   Sorry about that,

   Mathew

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3. Admin closed this discussion on 25 Dec, 2012 07:54 PM.

4. khaledkalaji re-opened this discussion on 08 Jan, 2013 04:47 AM

5. 3 Posted by khaledkalaji on 08 Jan, 2013 04:47 AM

   

   Dear Mathew,
   If I invite my accountant to share a business as Read-Only, does he also need to purchase an online syncing package from you?

   Khaled KalajiDirector - UAE OutletsBurger World, Sub Stop and Metro CoffeeTel: 043423606Mobile: 0503822300P.O. Box: 443006 DubaiEmail: [email blocked]: www.burgerworldme.com

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6. Support Staff 4 Posted by Admin on 08 Jan, 2013 07:56 AM

   

   Hi Khaled,

   Yes, each user would need their own account and if they want to use the service for more than the two week testing period, they will need to purchase the service. If your accountant is interested, please ask him/her to contact us via support.

   Mathew

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7. Admin closed this discussion on 20 Feb, 2013 12:55 PM.