lost username and password
hi ive lost all login stuff....i have a new iphone and cant get all my accounts back without it...please help
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Support Staff 1 Posted by Admin on 11 Jan, 2013 07:00 PM
I'm assuming you stored all your data in our Online Sync service. If you can't remember the password, you can reset it from https://sync.easybooksapp.com/user/password. If you don't know your username either it will accept your email address and email your reset link to you. You can then choose and save a new password.
I hope that's okay,
Mathew
Support Staff 2 Posted by Admin on 11 Jan, 2013 07:03 PM
Oh, bad news I'm afraid. I just checked your account based on your email address and it seems your trial expired Dec 25. We didn't receive payment for the service in the following week and we only maintain user data for 7 days after this time, so I'm afraid we no longer have a copy of your data after all.
Admin closed this discussion on 20 Feb, 2013 12:55 PM.