Easy books charge

Crosby's Avatar

Crosby

15 Oct, 2011 01:18 AM

I down loaded firmware 5.0 and lost some data. Went to enter data and it says I must purchase additional space because I have used up starter. Space. I bought this up grade over a year ago. What do I do.

  1. 1 Posted by Charles F. Cros... on 15 Oct, 2011 02:26 AM

    Charles F. Crosby's Avatar

    It worked , thanks

    Charlie Crosby 'NU63
    Associate Sports Information Director
    Norwich University
    158 Harmon Drive
    Northfield, Vt. 05663
    P (802)485-2011
    C (802)793-2119
    F (802)485-2161
    www.norwichathletics.com

    On Oct 14, 2011, at 9:20 PM, "Easy Books" <[email blocked]> wrote:

    >
    > Hello Crosby!
    >
    > Thank you for your email. I am using an online support system to manage the different discussions and I reply to each one. This is an automated response from our support system, but I try and respond myself within 24 hours.
    >
    >
    > Based on your support request, the automated system thinks you should check out the following articles in our FAQ:
    >
    > - "Will I be charged again if I use Easy Books on a second device?" at http://help.easybooksapp.com/kb/faq/will-i-be-charged-again-if-i-use-easy-books-on-a-second-device
    >
    >
    >
    > We'll send an email to you (at [email blocked]) when we update your support request.
    > Alternatively, you can keep track of this conversation at http://help.easybooksapp.com/discussions/questions/365-easy-books-charge
    >
    > Thanks again!
    >
    > Mathew Waters
    >
    >

  2. Support Staff 2 Posted by Admin on 17 Oct, 2011 09:49 PM

    Admin's Avatar

    You can use the restore button to restore any of your previous purchases. See http://help.easybooksapp.com/kb/faq/will-i-be-charged-again-if-i-us...

    Mathew

  3. Admin closed this discussion on 17 Oct, 2011 09:49 PM.

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