Unlimited transactions

Alfredo's Avatar

Alfredo

24 Apr, 2013 12:12 AM

Last year i bought the "unlimited transactions" add-on for iOS.

Now i've reinstalled iOS in my iPhone, and before tapping "restore" in the add-ons section and entering my password, this add-on doesn't show up.

And yes, it's the same apple ID. iTunes receipt attached

  1. Support Staff 1 Posted by Mark on 24 Apr, 2013 12:44 PM

    Mark's Avatar

    I'm sorry we can't see any information about Apple transactions, Apple have asked us to pass this type of query to them.

    If you try to re-purchase using the same Apple ID, you won't be charged again, but I recommend getting advice from them.

    Sorry that I can't sort it out for you.

    Karen

  2. Mark closed this discussion on 26 May, 2013 08:23 AM.

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