Home → Help & Support →

Broken iPad

• Edit

Simon Nash

26 Apr, 2013 07:50 AM

Hi
I use Easy Books and have subscribed to Time Tracker & Invoicing.
My iPad was damaged in a car accident.
I have a new one now and have loaded up the app - how do I let the system know I have payed for these services (Time Tracker & Invoicing)?
I have alternative email addresses (not sure which one I used when subscribing) : [email blocked], [email blocked].
Simon Nash

1. Support Staff 1 Posted by Mark on 27 Apr, 2013 01:15 PM

   

   Have you tried restoring your purchases?

   Karen

   • Edit

2. 2 Posted by Simon Nash on 27 Apr, 2013 01:30 PM

   

   Thanks Karen
   Don't usually leave company screens, so for anyone who's looking press:
   Add-ons > Restore Purchases!
   All the best
   Simon

   • Edit

3. Mark closed this discussion on 27 Apr, 2013 04:25 PM.