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Theft - new computer

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Simon from Eco-Trailer

May 31, 2013 @ 03:21 PM

Hello,
I have had my office computer stolen, i have downloaded easybooks but it says I need to buy the invoicing add on.

I have clicked already purchased? button and it asks for apple ID then nothing happens!

Any help would be appreciated.

Thanks

1. Support Staff 1 Posted by Mark on May 31, 2013 @ 05:52 PM

   

   I'm really sorry you have had your computer stolen.

   Here is a link to a page which may help, please get back to me if you need more help

   http://support.easybooksapp.com/kb/pricing/why-does-it-say-transact...

   Karen

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2. 2 Posted by Simon from Eco-... on May 31, 2013 @ 07:34 PM

   

   Hi,
   I think the user ID I'm using is ok, but i think the original software was downloaded from the website not App Store. Will it help if I delete and download from website?

   Thanks.

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3. 3 Posted by Simon from Eco-... on May 31, 2013 @ 07:48 PM

   

   All sorted! Downloaded from website and all ok!

   Thank You for your help

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4. Mark closed this discussion on May 31, 2013 @ 09:05 PM.