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pryan1945

05 Mar, 2014 11:26 AM

I have dropped a big clanger and synced to wrong way and wrote over my correct copy, what means are there to go back to the previous sync??

Regards

Paul Ryan

System being run on imac and macbook pro

1. Support Staff 1 Posted by Admin on 06 Mar, 2014 08:35 AM

   

   Hi Paul,

   It should be fine, as you should find a lot of backups waiting for you in the system. I don't publicise it very well clearly because you're not the first!

   Just use Safari to sign in at https://sync.easybooksapp.com. Then click on your business in the Businesses tab. You should see a list of backups that were made automatically. I hope you can identify which one you need, then just restore that one and check.

   If you've got it you can turn on sync again and choose the re-upload option (again). Then your other devices should re-sync to that snapshot, just open the app and go to the Online Sync screen to check that happens on each one.

   Mathew

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2. 2 Posted by pryan1945 on 06 Mar, 2014 10:24 AM

   

   Hi Mathew

   Looked that far yesterday but did not realise where the listings were hidden, thanks once again, a much relived Paul this morning.

   Regards

   Paul

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3. Support Staff 3 Posted by Admin on 06 Mar, 2014 11:35 AM

   

   I know how you feel, it's good that it's doing that backup thing for us!

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4. Admin closed this discussion on 06 Mar, 2014 11:35 AM.