app doesn't open

Bkbrkc's Avatar

Bkbrkc

03 Jan, 2012 11:07 PM

App doesn't open at all.
Iphone 3gs 16gb, software 5.01

  1. Support Staff 1 Posted by Admin on 04 Jan, 2012 09:19 AM

    Admin's Avatar

    It normally does!
    Would you humour me and try turning the phone off completely and back on?
    Mathew

  2. 2 Posted by Bkbrkc on 05 Jan, 2012 06:15 PM

    Bkbrkc's Avatar

    First thing I tried but still no joy unfortunately, have tried deleting and reloading. No worries.

  3. Admin closed this discussion on 06 Jan, 2012 08:19 PM.

  4. Bkbrkc re-opened this discussion on 16 Jan, 2012 11:57 AM

  5. 3 Posted by Bkbrkc on 16 Jan, 2012 11:57 AM

    Bkbrkc's Avatar

    Update
    App never did open on iPhone 3gs 16gb so certainly not resolved.
    Seems quite common amongst colleagues.
    Have recently switched to 4S and app does work.

  6. Support Staff 4 Posted by Admin on 17 Jan, 2012 07:08 PM

    Admin's Avatar

    How strange. It has been tested on a 3GS running iOS 5.

  7. Admin closed this discussion on 12 Jul, 2012 09:32 AM.

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