Change of e mail address

Paul Barstow

05 Jan, 2012 04:55 PM

I have had to change my e mail address due to my last account being hacked. I have recently bought a new i phone and updated all my apps and restored all my add ons for easy books. I now require to sync my account, however I cannot remember my username or password (Stupid I Know). Having changed my e mail address as explained above I am unable to request my password.

Do you have any way of helping? My old e mail adress when purchasing the app was [email blocked]. This address is now closed down.

Thanks in advance for any assistance you can give.

Regards

Paul

  1. #1 Posted by Admin Support staff on 05 Jan, 2012 05:11 PM

    I've tried sending to that account and I can confirm it's no longer in use.
    Can you tell me any of the businesses you have in your Sync account?

  2. #2 Posted by Paul Barstow on 05 Jan, 2012 05:28 PM

    Hi mathew,

    The accounts will be

    PB property Management
    PB Cash
    Minibus

    Regards

    Paul

    Sent from my iPhone

  3. #3 Posted by Admin Support staff on 05 Jan, 2012 07:27 PM

    Hi Paul,

    I've updated your address. You can reset your password from the site if you need to.

    Mathew

  4. Admin closed this discussion on 12 Jul, 2012 09:32 AM.

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