4% added to time tracker prices

René Danielsen's Avatar

René Danielsen

26 Apr, 2014 11:25 AM


I have just bought Easy Books, and I have set up the Time Tracker Billing Rates. But whenever I add an hour, Time Tracker adjusts the price I've set with +4%?

I can't find anywhere in the program to remove this. Can you help me please?

Best regards,
René Danielsen

  1. Support Staff 1 Posted by Admin on 26 Apr, 2014 04:14 PM

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    Hi René,

    Do you invoice in days instead of hours?

  2. 2 Posted by rd on 26 Apr, 2014 07:07 PM

    rd's Avatar

    Hi Matthew.

    I invoice a fixed price per session, but being that I can’t setup a fixed price for a session, I’ve set up a billing rate that matches the amount per session as an hourly rate (if that makes sense). So I need the session rate to be £450, but when I set the price as 450 it comes out as 468 on the invoice (hence the 4% I mentioned earlier) so I have to set up the price as 432,70 so that it comes out as 450 on the invoice. Please see the attached two screen dumps.

    Any idea where I go wrong?

    Den 26/04/2014 kl. 18.14 skrev Mathew <[email blocked]>:

  3. Support Staff 3 Posted by Admin on 26 Apr, 2014 09:03 PM

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    I'm not sure, would you be able to send me a backup file to look into please?


  4. 4 Posted by rd on 26 Apr, 2014 10:13 PM

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    Absolutely - will do that tomorrow.

  5. 5 Posted by rd on 27 Apr, 2014 11:27 AM

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    Hi again Mathew.

    Here is a backup file.

    Speak to you later

    Den 26/04/2014 kl. 23.03 skrev Mathew <[email blocked]>:

  6. Support Staff 6 Posted by Admin on 29 Apr, 2014 07:43 PM

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    Hi René,

    I think this is because you have the Billing Units set to days instead of hours. The number of hours or days is limited to 2 decimal places. The hourly rate you have set is 432,70 and you're invoicing each line separately, so:

    1 hour / 8 hours per day = 0.13 days.
    The daily rate equivalent is 432,70 * 8 = 3461,60 per day
    0.13 days * 3461,60 = 450,00 which is shown on the invoice.

    I would suggest setting the Billing Units to "Hours" (in the Invoicing Method).

    I hope that helps,


  7. 7 Posted by rd on 02 May, 2014 12:11 PM

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    That’s it - THANK YOU for your help. I was thinking that there was a tick in a box I had got wrong somewhere, but couldn’t find it. Now it’s solved.

    Works a treat for our small company - really a great program you have. Will make sure to review it as well ;o)

    Have a nice weekend

    Den 29/04/2014 kl. 21.43 skrev Mathew <[email blocked]>:

  8. Admin closed this discussion on 03 May, 2014 07:13 PM.

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