iPad Invoice Email

Darren Hotchin's Avatar

Darren Hotchin

30 Apr, 2014 11:41 AM

Hi,

When I send an invoice by email on the iPad Air they can not see the attachment and when I view it in the sent items it just shows as an image. The iPhone app works fine when doing this.

Any suggestions?

  1. Support Staff 1 Posted by Admin on 01 May, 2014 08:19 AM

    Admin's Avatar

    I think this is down to what you have set as your mail signature. If you have pasted HTML containing images this sea to trip up the Mail app when it sends PDF files. See https://easybooksapp.com/blog/media-types-for-pdf-attachments

    Please let me know if that's it,

    Mathew Waters
    Easy Books - Bookkeeping for iOS and Mac

  2. 2 Posted by Darren Hotchin on 01 May, 2014 06:39 PM

    Darren Hotchin's Avatar

    Yep. That's it.

    I had to copy and paste my signature from the Notes app and not from an email.

    Thanks.

    Darren Hotchin
    Director

    W: www.DarrenHotchin.co.uk
    M: 07861996724
    A: 14A North Street, Ripon, North Yorkshire, HG4 1JY.
    Darren Hotchin Ltd - Registered in England & Wales : 8858995

  3. Admin closed this discussion on 03 May, 2014 06:47 PM.

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