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Transactions app

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Angie Humphrey

12 Jan, 2012 04:32 AM

Hello, I am trying to purchase additional transactions as I have reached my limit. However when I try to follow the link to pay, it says that I need to purchase the app that this is for first... I have been using easy books for 2 months now... Can you please assist in how I upgrade so I can enter my purchases... Thank you,

Angie

1. 1 Posted by watertonbrassmu... on 12 Jan, 2012 04:59 AM

   

   I am also trying to buy the Transactions Add-on, but the button greyed-out and says Unavailable. What gives?

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2. Support Staff 2 Posted by Admin on 12 Jan, 2012 09:07 AM

   

   It should be simple to upgrade, see http://www.easybooksapp.com/add-ons

   If the button is unavailable, it means the iPhone/iPad does not have a connection to the App store. Other problems can be that you downloaded the app using one Apple ID, and attempt an in-app purchase using a different one.

   I hope that helps,
   Mathew

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3. 3 Posted by watertonbrassmu... on 13 Jan, 2012 08:41 PM

   

   Thanks for your response, I had in-app purchasing disabled. Once I enabled it I purchased it fine.

   Thanks!

   R. Kevin Paul
   (434) 420-4387
   [email blocked]
   President, Waterton Brass Music
   Links Hub Editor, International Trumpet Guild
   Webmaster, Southeastern Composers League

   {Sent from my iPad}

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4. Admin closed this discussion on 13 Jan, 2012 09:45 PM.