Ho do I write off an Unpaid Invoice

Tara's Avatar


16 Sep, 2014 10:55 AM

I would like to write off an unpaid invoice. How do I do this?
There was a previous discussion about this but it was for an older version of Easy Books. I am using Version 3.5.1.

  1. Support Staff 1 Posted by Admin on 17 Sep, 2014 03:05 PM

    Admin's Avatar

    Hi Tara,

    Here's how I would do it. First of all I'd make sure I had an account set up that could record the loss. For example, you could create a new account in the category "Income and expense adjustments" with the name "Debt write offs". You may find it there already.

    Then enter a transaction as follows:

    Account 1 = Customer account
    Transaction Type = Payment / Credit
    Account 2 = Debt write offs

    This should give you what you're after, the customer account balance will reduce and you'll find a (negative) balance in the write offs account. This is -ve because it records as income so it's in effect an expense.


  2. 2 Posted by Tara Hartigan on 17 Sep, 2014 03:21 PM

    Tara Hartigan's Avatar

    Thanks Mathew!
    That worked perfectly
    Appreciate it

  3. Admin closed this discussion on 18 Sep, 2014 08:48 AM.

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