Can't airprint since IOS 8 update

Cy Topham-Pitt's Avatar

Cy Topham-Pitt

20 Sep, 2014 05:55 PM

Ever since the IOS 8 update this past week, I have been unable to airprint. Every time I try to send an invoice to print now, the app crashes completely. I can still send invoices by mail. I've worked around it by sending myself the invoices by mail and printing from my mailbox, but that's not a solution. Until IOS update, eveything was working fine. I have not seen an app update to support the new IOS, so maybe when that comes everything will be corrected? Any word on when Easy Books update will be coming?

  1. Support Staff 1 Posted by Admin on 21 Sep, 2014 07:42 AM

    Admin's Avatar

    Hi Cy,

    There are a few reports about this, I'm not sure whether using the app in landscape orientation helps does it? The next update is still in test and I'll get it ready as soon as I can.


  2. 2 Posted by Cy Coulterman on 21 Sep, 2014 12:25 PM

    Cy Coulterman's Avatar

    Thank you for your attention to this. I tried print in both landscape and portrait, but it crashes in both. This is a great app and I use it daily in our business, so looking forward to getting it resolved. Let me know if you need any other info ot help.

    Cy Topham-Pitt

    Sent from my iPad

  3. Admin closed this discussion on 21 Sep, 2014 04:29 PM.

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