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Invoicing in third party software

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Christopher

29 Feb, 2012 01:33 PM

HI I use an alternative dedicated invoicing system. So I want Easy books to literally keep track of the books. Everything seems to work a treat exempt that when i enter a customer payment for a service it appears in the bank account correctly but the customer then shows as me owing them the value of the paid invoice and does not show the customers contribution as an income in reports. I can see by writing out each invoice manually that I could zero this sum but it seems a silly way to go about it.

So is there a way easy books can recognise when "BOBs Organisations" Pays x amount into the bank account that this is income,

Many thanks

Chris

1. Support Staff 1 Posted by Admin on 01 Mar, 2012 09:07 AM

   

   Hi Chris,

   You don't need to use the PDF invoicing add-on, but you will need to enter the income somewhere as you've found. If you want to keep track of customer balances, you'll need the books to reflect that the sale was made on a particular date (the tax point). This is why you'll need to add the entry as a sale from the sales screen. If you don't want Easy Books to generate the invoice number, you can change it to match your other package.

   When the customer pays you, it sounds like you're already entering that information just fine. But since you're now going to be entering the sale, you might be able to make use of a time-saving feature if the customer pays you in full. This feature is called Receive payment and is an option on the action button shown on the sale screen. It will guess at which bank account you are receiving the money into based on previous entries, and you should normally just need to fill in the date and check the amount. The option isn't suitable for receiving part-payments, or payments for more than one invoice. These should be entered in just the same was as you're doing at the moment.

   Your other option is that you don't keep track of customer balances in Easy Books at all. In that case, you don't create the customer account. When entering a payment received from your customer, just do what you're doing, but instead of linking a customer account and a bank account, link the income account with the bank account. See the attached screenshot taken from the Mac app.

   I hope that helps,

   Mathew.

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2. Admin closed this discussion on 01 Mar, 2012 09:07 AM.