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Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

Which app are you using?
- iOS (runs on iPhone, iPad, iPod Touch)
- Mac (Mac App Store or Direct Download from the web site)
Which version number are you using?
- If you're using iOS, find out from the Information section of Settings
- If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title	State	Replies	Latest Post
Accruing Credit Card Expenses Started by Josh Zuker via	resolved	3	17 Nov, 2012 10:56 PM by Josh Zuker
SubCategorize Started by Aaron via	resolved	1	17 Nov, 2012 10:35 AM by Admin
I can't buy the add ons Started by Mireya cijntje via	resolved	1	17 Nov, 2012 09:46 AM by Admin
time tracker since nov 8 update Started by tex via	resolved	6	16 Nov, 2012 08:32 PM by Admin
Invoice Orientation Started by gene via	resolved	11	15 Nov, 2012 05:26 PM by Admin
Syncing of "payments received/made" on iphone/Mac Started by Clare Richardson via	resolved	4	15 Nov, 2012 01:05 PM by Clare Richardson
AppleID Started by Ric via	resolved	3	15 Nov, 2012 10:02 AM by Admin
How do I do a part credit note for a paid invoice? Started by Claire Causton via	resolved	2	14 Nov, 2012 04:34 PM by Claire Ellis
Unit costs etc Started by Andrew via	resolved	1	14 Nov, 2012 04:15 PM by Mark
Time Tracker / Group Time Entries question... Started by suibian33 via	resolved	9	13 Nov, 2012 03:54 PM by Admin
Construction Industry Scheme deductions Started by northwestgas1 via	resolved	5	12 Nov, 2012 01:18 PM by Mark
Several Companies Started by nibby26 via	resolved	1	11 Nov, 2012 05:29 PM by Admin
Updates Started by Justin via	resolved	1	10 Nov, 2012 11:00 PM by Admin
Difficulties after upgrading to 2.4.5 on Mac Started by davidjackson501 via	resolved	1	10 Nov, 2012 10:57 PM by Admin
Report Font Size Started by Clive Olive via	resolved	4	09 Nov, 2012 07:10 PM by Clive Olive
Purchase report VAT included Started by elke.bertels via	resolved	1	09 Nov, 2012 03:51 PM by Mark
can't create transaction on mac Started by Atul via	resolved	4	08 Nov, 2012 12:37 PM by Atul
Saving Receipts Started by Jessica via	resolved	1	08 Nov, 2012 12:19 PM by Mark
Decimal points on entries Started by AS via	resolved	3	08 Nov, 2012 12:14 PM by Mark
Credit card payments Started by Josh Zuker via	resolved	1	07 Nov, 2012 11:37 AM by Mark
Cannot buy add-ons Started by Ernst Mielmann via	resolved	15	06 Nov, 2012 07:56 PM by HammerStone
Help Started by Josh Zuker via	resolved	1	06 Nov, 2012 09:45 AM by Mark
What do I give to my accountant? Started by paul via	resolved	1	06 Nov, 2012 09:40 AM by Mark
marking up parts i purchase Started by James Montgomery via	resolved	3	06 Nov, 2012 09:35 AM by Mark
Query Started by Josh Zuker via	resolved	2	06 Nov, 2012 09:31 AM by Josh Zuker
Sales figures include vat Started by Paul Seymour via	resolved	1	05 Nov, 2012 02:33 PM by Mark
tax invoice numbers not being generated automatically Started by Matthew via	resolved	1	05 Nov, 2012 02:25 PM by Mark
How do I change the statement date range Started by sime via	resolved	2	03 Nov, 2012 08:59 PM by Mark
Ebay selling and tracking on Easy Books Started by Sharon Goodrum via	resolved	1	03 Nov, 2012 07:23 PM by Mark
How do I display currency? Started by job.ballard via	resolved	3	02 Nov, 2012 01:51 PM by Mark

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New Discussion
Help & Support

IMPORTANT!

Accruing Credit Card Expenses

SubCategorize

I can't buy the add ons

time tracker since nov 8 update

Invoice Orientation

Syncing of "payments received/made" on iphone/Mac

AppleID

How do I do a part credit note for a paid invoice?

Unit costs etc

Time Tracker / Group Time Entries question...

Construction Industry Scheme deductions

Several Companies

Updates

Difficulties after upgrading to 2.4.5 on Mac

Report Font Size

Purchase report VAT included

can't create transaction on mac

Saving Receipts

Decimal points on entries

Credit card payments

Cannot buy add-ons

Help

What do I give to my accountant?

marking up parts i purchase

Query

Sales figures include vat

tax invoice numbers not being generated automatically

How do I change the statement date range

Ebay selling and tracking on Easy Books

How do I display currency?

Start a discussion in "Help & Support"

Private discussion

Attached Files

Recent Discussions

Recent Articles

New Discussion Help & Support

IMPORTANT!

Start a discussion in "Help & Support"

Private discussion

Attached Files

Recent Discussions

Recent Articles

New Discussion
Help & Support