Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
jo's Avatar

Adding an old statement

resolved 2 22 Sep, 2012 11:30 AM by jo
Valerie MIOTTI's Avatar

FARMER

resolved 1 21 Sep, 2012 09:13 AM by Mark
Oaklandwoodfloors's Avatar

syncing

resolved 4 21 Sep, 2012 09:08 AM by Mark
Jamie Williams's Avatar

Entering a refund

resolved 5 20 Sep, 2012 09:34 AM by Mark
Sebastiaan's Avatar

Subject

resolved 1 20 Sep, 2012 09:27 AM by Mark
Warren's Avatar

restore previous data from online sync

resolved 2 19 Sep, 2012 12:31 PM by Warren Chester
Danielle's Avatar

Settings for VAT

resolved 1 19 Sep, 2012 07:02 AM by Admin
post's Avatar

Multiple Currency

resolved 1 17 Sep, 2012 08:43 AM by Mark
Ali's Avatar

VAT Exempt or outside scope figuars in VAT return

resolved 3 15 Sep, 2012 10:22 PM by A. A
Tim Reid's Avatar

VAT Refund

resolved 1 14 Sep, 2012 08:31 AM by Mark
Lynsay Bennett's Avatar

Importing info

resolved 1 14 Sep, 2012 08:27 AM by Mark
info's Avatar

Trouble restoring Purchases

resolved 1 14 Sep, 2012 08:22 AM by Mark
Chris's Avatar

VAT report includes bank interest in Sales

resolved 3 13 Sep, 2012 08:15 PM by Mark
Tony Carmignani's Avatar

upgrade 09-12-2012

resolved 2 13 Sep, 2012 12:31 PM by Anthony Carmignani
kerry gauci's Avatar

back up

resolved 7 12 Sep, 2012 10:01 PM by Mark
info's Avatar

Easy books keeps shutting down

resolved 2 12 Sep, 2012 07:29 PM by info
paul's Avatar

Emailing Invoice Not Working on Ipad App

resolved 2 12 Sep, 2012 03:22 PM by paul
Jasper S's Avatar

Switch to apple appstore

resolved 3 12 Sep, 2012 12:09 PM by Admin
jonathan's Avatar

Crashes on Mountain Lion (Now fixed)

resolved 25 12 Sep, 2012 08:59 AM by Mark
Nathan's Avatar

Consolidating P/L

resolved 3 12 Sep, 2012 08:27 AM by Mark
Mike D's Avatar

Customizing the Invoice

resolved 2 11 Sep, 2012 08:20 AM by Mark
paulgray1959's Avatar

Crashes with Mountain Lion

resolved 12 10 Sep, 2012 08:26 AM by Mark
Paulo's Avatar

Error on Easy Books Mac since upgrading to OSX 10.8.1

resolved 1 09 Sep, 2012 12:17 PM by Admin
Paulo's Avatar

Can Easy Books Mac email invoices directly?

resolved 1 09 Sep, 2012 12:16 PM by Admin
joseph's Avatar

Changing to Downloaded version from App store version

resolved 1 09 Sep, 2012 12:14 PM by Admin
joseph's Avatar

Recurring Transactions will not Recur

resolved 2 09 Sep, 2012 09:28 AM by joseph
ash's Avatar

transaction limit reached

resolved 1 07 Sep, 2012 08:58 AM by Mark
paul's Avatar

Cannot Get Transaction Add-On onto new Mac

resolved 2 07 Sep, 2012 08:56 AM by Mark
Paul Campbell's Avatar

VAT scale fuel charge

resolved 4 06 Sep, 2012 02:47 PM by Paul Campbell - Argyll Design
suppliers's Avatar

Re: Easy Books iMac Query

resolved 1 06 Sep, 2012 08:27 AM by Mark

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