Help & Support

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If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

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  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
Gerard O'Reilly's Avatar

Sync & Online Backup Pricing

resolved 1 30 Jul, 2012 01:14 PM by Mark
dewey's Avatar

viewing purchases / payments side-by-side

resolved 2 30 Jul, 2012 01:47 AM by dewey
Steve's Avatar

VAT report includes bank interest earned as sales income

resolved 1 27 Jul, 2012 03:15 PM by Admin
thefoodfirm's Avatar

TimeBilling Monthly Time Sheet

resolved 1 27 Jul, 2012 07:30 AM by Mark
conor.odowd's Avatar

Write off an unpaid invoice

resolved 2 27 Jul, 2012 04:09 AM by conor.odowd
Mike's Avatar

Entering amounts to expenses

resolved 8 26 Jul, 2012 08:25 AM by Admin
Flavio Barrera's Avatar

Cannot create new customer account

resolved 1 26 Jul, 2012 07:55 AM by Mark
robertoconnor25's Avatar

How to stop recurring entries

resolved 1 26 Jul, 2012 07:47 AM by Mark
Sebastiaan's Avatar

Payments

resolved 1 25 Jul, 2012 09:29 AM by Admin
Peter Cave's Avatar

in app purchase

resolved 2 25 Jul, 2012 04:09 AM by Peter Cave
Andrew Sat's Avatar

Restore Failure

resolved 3 24 Jul, 2012 09:01 AM by Mark
bill walsh's Avatar

£

resolved 1 23 Jul, 2012 08:30 AM by Mark
malachy.donaghy's Avatar

Referral fee!

resolved 2 23 Jul, 2012 08:22 AM by Mark
Adrian Jones's Avatar

How to Email a Transaction Report

resolved 1 23 Jul, 2012 08:19 AM by Mark
Andrew Buckley's Avatar

Vat deregistration

resolved 1 23 Jul, 2012 08:10 AM by Mark
Adam's Avatar

Importing from Address Book (Mac OS 10.7)

resolved 3 23 Jul, 2012 12:45 AM by Adam Dempsey
Norman atkin's Avatar

Bank download

resolved 1 22 Jul, 2012 09:04 AM by Mark
Jenna Bechtold's Avatar

How does this app work???????????

resolved 7 22 Jul, 2012 09:01 AM by Mark
ash's Avatar

"Update you app" message

resolved 1 20 Jul, 2012 08:18 AM by Admin
Andy's Avatar

Syncing / Login

resolved 4 19 Jul, 2012 07:19 PM by Andy
Michelle's Avatar

Reports

resolved 1 18 Jul, 2012 01:31 PM by Mark
Robert Adams 's Avatar

Using on Mac and iPad

resolved 1 17 Jul, 2012 08:43 AM by Mark
Peter Rogers's Avatar

Sync and online backup

resolved 3 16 Jul, 2012 06:14 PM by Admin
johnlalor's Avatar

New Device - reached transaction limit

resolved 3 16 Jul, 2012 04:22 PM by Admin
otoomzaidoun's Avatar

Sync and online backup

resolved 3 16 Jul, 2012 01:28 PM by Peter Rogers
Andy Collens's Avatar

Invoice logo

resolved 6 16 Jul, 2012 12:01 PM by Admin
JWP's Avatar

Sale of Assets - Correct logging procedure

resolved 1 16 Jul, 2012 08:30 AM by Mark
conor's Avatar

renewal of Syncing service

resolved 2 13 Jul, 2012 08:58 PM by Admin
James's Avatar

Invoice orientation

resolved 3 13 Jul, 2012 08:42 PM by James
Ted's Avatar

Naming a company

resolved 1 13 Jul, 2012 08:39 AM by Mark

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