Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
Andrew's Avatar

Cusomter recprds and invoicing

resolved 1 23 Mar, 2012 08:31 PM by Admin
Glenn Wilson's Avatar

back up recovery

resolved 2 23 Mar, 2012 01:24 PM by glennwilson05
simonnetdenis's Avatar

Problem after stake has in the daytime

resolved 1 23 Mar, 2012 11:38 AM by Admin
Andrea's Avatar

Purchase

resolved 1 23 Mar, 2012 11:37 AM by Admin
Andrew's Avatar

removing VAT for certain customers

resolved 1 23 Mar, 2012 11:33 AM by Admin
Paul Gunningham's Avatar

easy books on second mac

resolved 6 23 Mar, 2012 11:32 AM by Admin
James 's Avatar

Outstanding accounts report

resolved 1 23 Mar, 2012 11:07 AM by Admin
hugh.smith's Avatar

Invoicing on iPad

resolved 2 23 Mar, 2012 12:04 AM by hugh.smith
walkon9's Avatar

removing wrongly entered credit notes

resolved 19 21 Mar, 2012 11:31 PM by walkon9
westbobalex's Avatar

Igetting my data back

resolved 3 21 Mar, 2012 08:50 AM by Admin
Dustin's Avatar

Print

resolved 1 21 Mar, 2012 08:25 AM by Admin
Howard Yu's Avatar

report saved as CSV formate error

resolved 7 21 Mar, 2012 06:20 AM by Howard Yu
Peter Hendershot's Avatar

Can't restore email backup to iPad running OS5.1

resolved 2 20 Mar, 2012 05:01 PM by Admin
andrew.turner's Avatar

Transaction Limited Back?

resolved 2 20 Mar, 2012 08:48 AM by Admin
pennymarble's Avatar

Square Credit Card Processing App

resolved 2 19 Mar, 2012 02:34 PM by pennymarble
acesi's Avatar

Opening Balance

resolved 1 19 Mar, 2012 02:09 PM by Admin
Rolf Wiegel's Avatar

On line Syncing

resolved 6 19 Mar, 2012 02:06 PM by Admin
santiago's Avatar

export ¿? to excel ... ¿?

resolved 1 17 Mar, 2012 03:15 PM by santiago
Wayne's Avatar

Re sending invoices

resolved 9 16 Mar, 2012 10:43 PM by acesi
darrenpeace's Avatar

Business purchases from personal bank account

resolved 1 16 Mar, 2012 07:30 PM by Admin
crg's Avatar

Time Tracking units or items?

resolved 2 15 Mar, 2012 04:37 PM by crg
darrenpeace's Avatar

Usage questions

resolved 3 15 Mar, 2012 04:07 PM by darrenpeace
Rory O Beirn's Avatar

Opening Outstanding Cheques and Bank Statement Balance

resolved 1 15 Mar, 2012 08:38 AM by Admin
Rory O Beirn's Avatar

Not all Easybook files are syncing with my iPhone

resolved 1 15 Mar, 2012 08:35 AM by Admin
crg's Avatar

iphone time tracker

resolved 0 14 Mar, 2012 06:27 PM by crg
tom's Avatar

Empty Container - Income From Sales

resolved 0 14 Mar, 2012 10:44 AM by tom
Damian's Avatar

add ons on iMac

resolved 1 14 Mar, 2012 08:47 AM by Admin
Marc T Reed's Avatar

Starting a new year

resolved 1 14 Mar, 2012 08:44 AM by Admin
tom's Avatar

Containers Empty

resolved 1 14 Mar, 2012 08:40 AM by Admin
Alejandro Vázquez's Avatar

Transaction list

resolved 1 13 Mar, 2012 04:00 PM by Admin

Start a discussion in "Help & Support"

Private discussion

Body

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.