Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
ericsjewen's Avatar

Time Tracker

resolved 1 13 Mar, 2012 03:59 PM by Admin
Shelly's Avatar

Help sending invoice

resolved 1 13 Mar, 2012 03:57 PM by Admin
clivewilliamson's Avatar

Add-ons won't work

resolved 1 12 Mar, 2012 07:47 PM by Admin
Alvin Foo's Avatar

Add-on features: Invoicing and Online Syncing

resolved 1 12 Mar, 2012 02:12 PM by Admin
Alvin Foo's Avatar

Can Easy Book integrate with Apple Mail, Address Book, & iCal?

resolved 1 12 Mar, 2012 11:17 AM by Admin
bentley388's Avatar

RE : Job costing

resolved 2 12 Mar, 2012 11:16 AM by bentley388
Brendan McGuire's Avatar

Credit / Prepayment

resolved 1 12 Mar, 2012 11:15 AM by Admin
Alejandro Vázquez's Avatar

VAT EC Members

resolved 1 12 Mar, 2012 11:13 AM by Admin
Jp's Avatar

Budgets

resolved 1 12 Mar, 2012 11:06 AM by Admin
Lyn N's Avatar

Can't purchase add-ons

resolved 6 11 Mar, 2012 07:24 PM by macappstore_english_au_support
Matthew Edwards's Avatar

Cannot Purchase Add Ons

resolved 5 09 Mar, 2012 10:20 PM by Admin
Howard's Avatar

Export "All Transaction" in Mac OSX app

resolved 1 09 Mar, 2012 06:48 PM by Admin
Trevor Reaveley's Avatar

Exporting to QuickBooks

resolved 1 09 Mar, 2012 06:45 PM by Admin
Kym Allen's Avatar

Customer Invoicing

resolved 3 09 Mar, 2012 06:40 PM by Admin
Jo 's Avatar

Prepayments

resolved 1 09 Mar, 2012 03:32 PM by Admin
ryan's Avatar

How do I print out all of my transactions (ie not a report) for submitting to my accountant?

resolved 1 09 Mar, 2012 03:28 PM by Admin
John's Avatar

Vehicle restoration use

resolved 1 09 Mar, 2012 03:26 PM by Admin
Howard 's Avatar

Mac version time issue

resolved 1 09 Mar, 2012 09:34 AM by Admin
Sarah's Avatar

Balance transfer

resolved 1 08 Mar, 2012 06:32 PM by Admin
Steve's Avatar

Time checker

resolved 1 08 Mar, 2012 06:25 PM by Admin
phoenix-ref's Avatar

Vat

resolved 6 08 Mar, 2012 11:58 AM by alheron
Nantus Foster's Avatar

Version for Snowleopard

resolved 3 07 Mar, 2012 11:32 AM by Admin
tom's Avatar

Services not purchases

resolved 2 07 Mar, 2012 10:46 AM by tom
tom's Avatar

Possible Bug

resolved 1 07 Mar, 2012 10:37 AM by Admin
Mark Burns's Avatar

Inventory

resolved 1 07 Mar, 2012 10:32 AM by Admin
Owen's Avatar

How to print an account

resolved 2 07 Mar, 2012 10:30 AM by Admin
mario's Avatar

help

resolved 3 07 Mar, 2012 10:25 AM by Admin
danidurham47's Avatar

keeping track of loan

resolved 1 07 Mar, 2012 10:23 AM by Admin
danidurham47's Avatar

getting started/ recording information

resolved 1 07 Mar, 2012 10:23 AM by Admin
Catherine Hall's Avatar

Paid for the upgrade, which was deleted by apply update.

resolved 5 07 Mar, 2012 10:20 AM by Admin

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