Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
HOBBY's Avatar

mac / easy books

resolved 1 26 Jan, 2012 04:47 PM by Admin
Tim's Avatar

Photograph of receipts

resolved 1 26 Jan, 2012 04:47 PM by Admin
rob 's Avatar

easy books with ipad and mini mac

resolved 2 26 Jan, 2012 04:20 PM by Admin
Luke Shufflebottom 's Avatar

Easybooks app

resolved 1 24 Jan, 2012 02:40 PM by Admin
bigm's Avatar

Recurring Items

resolved 4 23 Jan, 2012 10:25 PM by bigm
All about lawns's Avatar

Photos

resolved 1 23 Jan, 2012 10:00 PM by Admin
Craig's Avatar

Syncing

resolved 9 23 Jan, 2012 02:00 PM by Craig Bayley
Nadhrah Maidin's Avatar

Recording Customer Deposits

resolved 1 22 Jan, 2012 04:56 PM by Admin
Kim's Avatar

How to consolidate

resolved 1 22 Jan, 2012 04:53 PM by Admin
Ghigo's Avatar

Payroll

resolved 1 22 Jan, 2012 04:51 PM by Admin
ChrisCarr's Avatar

Consolidation

resolved 6 19 Jan, 2012 04:48 PM by ChrisCarr
ashleigh's Avatar

Quotes

resolved 1 18 Jan, 2012 11:22 AM by Admin
info's Avatar

Computer access

resolved 6 18 Jan, 2012 10:34 AM by Terry Gibson
Nicolas's Avatar

Canadian accounting

resolved 1 18 Jan, 2012 10:20 AM by Admin
Nicolas's Avatar

Keeping records

resolved 1 18 Jan, 2012 10:18 AM by Admin
Bkbrkc's Avatar

app doesn't open

resolved 4 17 Jan, 2012 07:08 PM by Admin
Martin's Avatar

how to account for bank interest on a flat rate vat return #2

resolved 13 16 Jan, 2012 08:42 AM by Martin Pope
Nikki's Avatar

Synching, sharing, multi access

resolved 1 14 Jan, 2012 10:23 PM by Admin
carol's Avatar

recurring transaction

resolved 2 14 Jan, 2012 10:19 PM by Admin
CK Taneja's Avatar

Tax Deduction at Source

resolved 1 14 Jan, 2012 10:18 PM by Admin
Angie Humphrey's Avatar

Transactions app

resolved 3 13 Jan, 2012 08:41 PM by watertonbrassmusic
Christine Dearing's Avatar

Journal entries

resolved 1 12 Jan, 2012 02:40 PM by Admin
Elizabeth oneill's Avatar

Cancel my account

resolved 1 11 Jan, 2012 06:02 PM by Admin
Elizabeth O'Neill's Avatar

Cancel acct

resolved 2 11 Jan, 2012 04:39 PM by Elizabeth oneill
Martin's Avatar

Update on the interest in vat return version. No update yet.

resolved 8 11 Jan, 2012 01:31 PM by Admin
Marti Limoli's Avatar

Getting started

resolved 3 09 Jan, 2012 10:38 PM by Admin
Rob Birchelr's Avatar

Customer and expense

resolved 1 09 Jan, 2012 10:01 PM by Admin
Pat's Avatar

Time tracker

resolved 11 09 Jan, 2012 04:50 AM by Patrick Kinney
stacyabarron's Avatar

Syncing

resolved 3 08 Jan, 2012 09:11 PM by Admin
carolinemillette's Avatar

billing from time tracker

resolved 3 08 Jan, 2012 05:07 PM by Admin

Start a discussion in "Help & Support"

Private discussion

Body

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.