Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
Christian Benzon's Avatar

iPad and iPhone compatibility

resolved 2 06 Jan, 2012 08:24 PM by Admin
Paul Barstow's Avatar

Change of e mail address

resolved 3 05 Jan, 2012 07:27 PM by Admin
James's Avatar

Employee's usage

resolved 5 05 Jan, 2012 03:19 PM by Admin
Nina's Avatar

Syncing with non-apple devices

resolved 1 05 Jan, 2012 01:16 PM by Admin
ajduf's Avatar

Mac version

resolved 2 05 Jan, 2012 12:11 PM by ajduf
Shawn's Avatar

Close out year

resolved 5 04 Jan, 2012 05:03 PM by Admin
Anwar Rafiq's Avatar

Problems

resolved 2 03 Jan, 2012 09:43 PM by Anwar Rafiq
Chris Lynch's Avatar

Outstanding invoice payments

resolved 2 03 Jan, 2012 05:56 PM by Chris Lynch
Bart leahy's Avatar

Getting started

resolved 1 03 Jan, 2012 08:24 AM by Admin
Time tracker's Avatar

Just starting to read about this

resolved 1 03 Jan, 2012 08:14 AM by Admin
Dan Ford's Avatar

Trial transactions

resolved 1 03 Jan, 2012 08:05 AM by Admin
g.symmons's Avatar

copy accounts between two devices

resolved 1 03 Jan, 2012 07:58 AM by Admin
Ray's Avatar

Fixed Asset & Depreciation

resolved 3 31 Dec, 2011 02:04 AM by Ray
T Pro's Avatar

Does Easybooks App run on MacBook using Lion?

resolved 2 30 Dec, 2011 10:30 PM by A B
rchampspam's Avatar

The "Consolidation" button wont become active?

resolved 1 30 Dec, 2011 09:06 AM by Admin
johndcaswell's Avatar

Cheque numbers and expenses

resolved 1 28 Dec, 2011 04:08 PM by Admin
Veology Development's Avatar

Having trouble getting started

resolved 3 28 Dec, 2011 01:44 AM by Rsvail1
John O'Neill's Avatar

Customising Invoice Items

resolved 3 27 Dec, 2011 08:26 AM by Admin
johndcaswell's Avatar

Time Tracker timesheets

resolved 1 23 Dec, 2011 11:08 AM by Admin
Martin's Avatar

Monthly Report does not scroll horizontally

resolved 4 23 Dec, 2011 11:05 AM by Admin
Jerry Tuddenham's Avatar

Where di all the colour go ?

resolved 1 23 Dec, 2011 11:04 AM by Admin
pnellender's Avatar

Purchasing Add Ons

resolved 2 21 Dec, 2011 06:37 AM by pnellender
TJ Tandle's Avatar

My Accounts & Purchases

resolved 2 19 Dec, 2011 09:20 AM by Admin
blb805's Avatar

from bare bones to company

resolved 1 18 Dec, 2011 02:26 PM by Admin
Andrew Humphries's Avatar

Sequential numbering

resolved 1 16 Dec, 2011 02:27 PM by Admin
Leo's Avatar

Can I customize the invoice format after I have bought Customer Invoicing module?

resolved 3 14 Dec, 2011 01:23 PM by Admin
Jessica's Avatar

Export backup to email

resolved 4 12 Dec, 2011 07:55 AM by Admin
Lisa Neifert's Avatar

Will I be able to sync and do a file back up on the iCloud?

resolved 4 11 Dec, 2011 11:13 PM by Lisa Neifert
EAST COAST COURIERS's Avatar

easy books

resolved 1 11 Dec, 2011 09:58 AM by Admin
William's Avatar

I recently uploaded the newest version, the problem is it use to have color coordination for expenses and profits. Is there any way to get that back?

resolved 1 06 Dec, 2011 03:05 PM by Admin

Start a discussion in "Help & Support"

Private discussion

Body

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.