Help & Support

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Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
Darren Carless's Avatar

Second charge rate

resolved 2 06 Dec, 2011 12:58 PM by Admin
info's Avatar

Coloired screen

resolved 1 06 Dec, 2011 10:06 AM by Admin
Duncan Krause's Avatar

Reset data

resolved 1 06 Dec, 2011 09:44 AM by Admin
Rab's Avatar

Reports

resolved 1 01 Dec, 2011 01:28 PM by Admin
admin's Avatar

Change Report Parameters

resolved 1 30 Nov, 2011 06:37 PM by Admin
Andrew Humphries 's Avatar

Error

resolved 1 29 Nov, 2011 09:59 PM by Admin
Belinda 's Avatar

Recategorize

resolved 1 29 Nov, 2011 10:05 AM by Admin
DanZ's Avatar

Separate Businesses

resolved 1 29 Nov, 2011 07:46 AM by Admin
Cynthia Bartz's Avatar

Headers

resolved 4 28 Nov, 2011 03:56 AM by Dale Bartz
Stephanie Cook's Avatar

easy books trial

resolved 7 27 Nov, 2011 06:46 PM by Admin
Andrew Buckley's Avatar

Sequential sales invoice numbers

resolved 1 26 Nov, 2011 10:41 PM by Admin
Alejandro Vazquez's Avatar

REPORTS

resolved 1 26 Nov, 2011 10:37 PM by Admin
Matt Barker's Avatar

Can Geode/Easybooks email me a VAT receipt if I buy from the iTunes store as I am a VAT registered bookkeeper?

resolved 2 26 Nov, 2011 09:53 PM by Matt Barker
stephen's Avatar

Leave a statement and then return...

resolved 1 22 Nov, 2011 03:29 PM by Admin
graham Woodhams's Avatar

printing

resolved 1 22 Nov, 2011 03:28 PM by Admin
James's Avatar

Multiple iPhones

resolved 3 22 Nov, 2011 03:27 PM by Admin
stephen's Avatar

Statement Items...

resolved 2 22 Nov, 2011 12:47 PM by stephen
Bob Selley's Avatar

Adding in Old Statements

resolved 1 21 Nov, 2011 02:22 PM by Admin
Derek Walton's Avatar

Time tracking

resolved 5 21 Nov, 2011 01:57 PM by Derek Walton
Alain Bridoux's Avatar

Loan repayment

resolved 1 21 Nov, 2011 08:40 AM by Admin
Richard Gordon's Avatar

Easy Books Available on IMac

resolved 4 21 Nov, 2011 08:38 AM by Admin
Bonner smith's Avatar

USA accounting rules and tax regulations

resolved 3 21 Nov, 2011 08:37 AM by Admin
Craig Santiago's Avatar

Non-profit! Taking donations

resolved 2 18 Nov, 2011 01:56 PM by Friends for Wildomar Parks
Mike's Avatar

Variety of invoices

resolved 1 17 Nov, 2011 04:54 PM by Admin
Riaan's Avatar

Bank statements

resolved 1 16 Nov, 2011 04:52 PM by Admin
michael's Avatar

mac version

resolved 1 16 Nov, 2011 02:03 PM by Admin
Alex's Avatar

Adding customer in the Time Tracker

resolved 3 16 Nov, 2011 01:59 PM by Admin
Des Bredhauer's Avatar

contact list

resolved 1 16 Nov, 2011 01:57 PM by Admin
Bee Nel's Avatar

Budget on monthly breakdown

resolved 2 15 Nov, 2011 04:03 AM by Beverly Nelson
jon's Avatar

Multiple small businesses

resolved 1 14 Nov, 2011 02:27 PM by Admin

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