Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
Tomas's Avatar

Reciept image on Mac OSX

resolved 2 19 Jul, 2013 02:06 PM by Tomas Lindhoff [xhost]
Don's Avatar

Forgot my login for easy books syncing

resolved 1 18 Jul, 2013 09:42 AM by Mathew
peter.blair's Avatar

Print Time Tracker

resolved 4 13 Jul, 2013 09:34 PM by peter.blair
email's Avatar

Flat rate VAT

resolved 5 28 Jun, 2013 11:57 AM by email
sean's Avatar

Sync and backup

resolved 1 21 Jun, 2013 08:21 AM by Mathew
rickymoreno's Avatar

Sync

resolved 6 21 Jun, 2013 03:34 AM by rickymoreno
Michael 's Avatar

Easy Books Customer Database

resolved 1 17 Jun, 2013 03:10 PM by Mathew
jules bryan's Avatar

easy books subscription

resolved 2 15 Jun, 2013 08:13 AM by Jules
Roger's Avatar

Multiple entires in sales

resolved 2 05 Jun, 2013 06:47 AM by Mathew
wendy ht's Avatar

Easy Books -

resolved 2 03 Jun, 2013 08:21 PM by Wendy Humphreys Tebbutt
Ben's Avatar

LLC owner withdrawal

resolved 3 03 Jun, 2013 06:22 PM by Mathew
admin's Avatar

Delivery address not showing up on Invoices

resolved 7 01 Jun, 2013 11:06 PM by admin
Simon from Eco-Trailer's Avatar

Theft - new computer

resolved 3 31 May, 2013 07:48 PM by Simon from Eco-Trailer
Luke Bredin's Avatar

Stock devaluation not working right for me

resolved 6 31 May, 2013 02:37 AM by Luke Bredin
admin's Avatar

Retail stock - products purchased for owner's use.

resolved 4 29 May, 2013 10:46 AM by admin
David Cheyette's Avatar

Opening balances

resolved 1 28 May, 2013 02:45 PM by Mathew
Saad's Avatar

Compound Entry

resolved 3 28 May, 2013 02:39 PM by Mathew
Hossein's Avatar

Import data

resolved 1 28 May, 2013 12:53 PM by Karen
Gary Yelland's Avatar

How can two co owners access the 1 easybook account from different computers, tablets and iPhones?

resolved 3 24 May, 2013 06:56 PM by Karen
amanda's Avatar

Setting Up for new year for first time

resolved 1 23 May, 2013 05:24 PM by Karen
watertonbrassmusic's Avatar

Sorting Customers

resolved 5 23 May, 2013 01:25 PM by Karen
acetuition's Avatar

Amending entry from previous tax year

resolved 11 22 May, 2013 07:04 PM by Karen
amanda's Avatar

Inserting direct debit transactions

resolved 1 22 May, 2013 11:36 AM by Mathew
jo's Avatar

Budget, one year to the next

resolved 2 22 May, 2013 10:59 AM by jo
Franziska Maunder 's Avatar

Currency

resolved 1 22 May, 2013 08:11 AM by Mathew
Sal's Avatar

Emailing reports

resolved 4 22 May, 2013 07:55 AM by Sal
watertonbrassmusic's Avatar

Stock and services

resolved 10 22 May, 2013 03:30 AM by watertonbrassmusic
Stephen's Avatar

T-shirt Printing

resolved 2 22 May, 2013 01:52 AM by Stephen
Sarah Bayley Slater's Avatar

Easy Books Sync

resolved 1 20 May, 2013 12:16 PM by Mathew
andy's Avatar

Estimates not working since update

resolved 5 18 May, 2013 09:04 PM by andy

Start a discussion in "Help & Support"

Private discussion

Body

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.