Help & Support

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Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.


If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
Vic's Avatar

Funds introduced by owner/proprietor

resolved 4 21 Mar, 2013 09:14 AM by Karen
Vic's Avatar

Paypal Fees

resolved 1 20 Mar, 2013 06:39 PM by Karen
Graham Fanko's Avatar

Bank Reconciliation

resolved 3 20 Mar, 2013 06:32 PM by Karen
Bill Gallafent's Avatar

How to enter a supplier invoice for services in UK from a Swiss company with 0% VAT applied

resolved 2 19 Mar, 2013 07:20 PM by Karen
Sherif's Avatar

How to export data to Excel

resolved 3 18 Mar, 2013 09:19 PM by Karen
Matthew Marinari's Avatar

Set Opening Balance In Statements

resolved 3 18 Mar, 2013 09:46 AM by Karen
peter_ezat's Avatar


resolved 4 16 Mar, 2013 10:35 PM by Karen
Juergen Osmers's Avatar

Journal Entry

resolved 3 16 Mar, 2013 02:55 PM by Karen
martenscontractinginc's Avatar

Footer Not Showing

resolved 6 15 Mar, 2013 06:03 PM by martenscontractinginc
fernandocachola's Avatar

Invoice paid

resolved 1 15 Mar, 2013 05:24 PM by Mathew
eric's Avatar

Adding a site address to invoice

resolved 1 15 Mar, 2013 05:11 PM by Mathew
Gary's Avatar

Buying add-on issue

resolved 3 13 Mar, 2013 07:15 PM by Karen
btaylor's Avatar

Opening Balances

resolved 1 13 Mar, 2013 09:54 AM by Karen
Jason Sheldon's Avatar

Historical VAT entries..

resolved 1 12 Mar, 2013 02:59 PM by Karen
acetuition's Avatar

Loading easybooks from iPhone

resolved 8 12 Mar, 2013 12:53 PM by acetuition
Graham Fanko's Avatar

No subject

resolved 1 12 Mar, 2013 10:05 AM by Karen
Ken's Avatar

Bill for materials

resolved 3 12 Mar, 2013 09:56 AM by Karen
Robert's Avatar

Calendar drop downs

resolved 1 11 Mar, 2013 09:19 AM by Karen
Phil's Avatar

Recording director's dividend payments in Ltd company accounts (UK)

resolved 3 10 Mar, 2013 10:11 AM by Phil
Gaurav's Avatar

Interest calculation option in the app

resolved 1 08 Mar, 2013 11:12 AM by Karen
rsvail1's Avatar

Entering a Purchase Over 1 Year Old

resolved 1 08 Mar, 2013 11:07 AM by Karen
South Lodge GH's Avatar

IPhone Easy Books fails to start after adding a lot of transactions!!

resolved 3 08 Mar, 2013 10:54 AM by South Lodge GH
admin's Avatar

Cannot allocate GST when payment is made from a loan account

resolved 3 06 Mar, 2013 03:51 PM by Karen
kelvin smart's Avatar

container account

resolved 2 04 Mar, 2013 06:50 PM by Karen
Tom 's Avatar

IPad 2 crashing after 2 or 3 seconds upon opening of app

resolved 4 04 Mar, 2013 11:55 AM by Tom Johnson
Cura Consulting's Avatar

no order reference for restoring purchases

resolved 1 04 Mar, 2013 11:09 AM by Mathew
david.hewitt's Avatar

Inactive Accounts

resolved 2 04 Mar, 2013 10:26 AM by david.hewitt
Steven James 's Avatar

Multi Currecies

resolved 2 02 Mar, 2013 10:19 AM by Steven James
Tony Self's Avatar

Repeating entries have not been generated for the end of February

resolved 5 02 Mar, 2013 09:59 AM by Mathew
Oscar Pesch's Avatar

URGENT: how to remove a transaction when added, and next deleted to a Statement?

resolved 5 01 Mar, 2013 05:05 PM by Mathew

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