or Create a profile

New Discussion
Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)

  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
Leanne's Avatar

Dividend Account

Started by Leanne via

resolved 1 10 Apr, 2013 12:58 PM by Mark
Viv's Avatar

Sync pricing one time

Started by Viv via

resolved 1 08 Apr, 2013 09:30 AM by Mark
richard's Avatar

Activating Add Ons

Started by richard via

resolved 2 07 Apr, 2013 10:14 AM by richard
Brian Graham's Avatar

Printing

Started by Brian Graham via

resolved 6 07 Apr, 2013 10:05 AM by Mark
Natalie Dow's Avatar

Employee Costs as a Liability

Started by Natalie Dow via

resolved 2 06 Apr, 2013 08:24 PM by Natalie Dow
Vic's Avatar

Buying 12 months sync service via iTunes

Started by Vic via

resolved 2 06 Apr, 2013 07:38 PM by Admin
mmarzuk's Avatar

2nd buisness

Started by mmarzuk via

resolved 3 05 Apr, 2013 03:28 PM by Mark
James Gamblen's Avatar

Change business address

Started by James Gamblen via

resolved 1 04 Apr, 2013 03:34 PM by Mark
clivewilliamson's Avatar

Stopped working and now cannot restore purchases

Started by clivewilliamson via

resolved 1 03 Apr, 2013 05:35 PM by clivewilliamson
derekbaker's Avatar

Consolidate End of Year

Started by derekbaker via

resolved 1 02 Apr, 2013 09:25 AM by Admin
Vic's Avatar

Reverting to previous sync

Started by Vic via

resolved 1 02 Apr, 2013 09:14 AM by Mark
Martin's Avatar

Report font size

Started by Martin via

resolved 1 02 Apr, 2013 09:13 AM by Mark
Abdul's Avatar

Stock

Started by Abdul via

resolved 1 01 Apr, 2013 10:43 AM by Mark
Abdul's Avatar

Drawings entry

Started by Abdul via

resolved 2 01 Apr, 2013 10:41 AM by Mark
Ron Davies's Avatar

Recurring transactions have stopped working.

Started by Ron Davies via

resolved 4 01 Apr, 2013 10:38 AM by Ron Davies
Andy's Avatar

Pricing & Sync

Started by Andy via

resolved 1 30 Mar, 2013 08:36 PM by Mark
Vic's Avatar

Giving Promotional items to customers

Started by Vic via

resolved 3 30 Mar, 2013 08:34 PM by Mark
brittany.opeloye's Avatar

Pricing & Sync

Started by brittany.opeloye via

resolved 3 29 Mar, 2013 07:21 PM by Mark
kenway85's Avatar

easy books wont load up?

Started by kenway85 via

resolved 8 29 Mar, 2013 07:17 PM by Mark
Vic's Avatar

Postage/delivery charge

Started by Vic via

resolved 1 28 Mar, 2013 03:35 PM by Mark
Charles Mensah's Avatar

Country and Currency

Started by Charles Mensah via

resolved 2 28 Mar, 2013 09:36 AM by charles mensah
Claire Ellis's Avatar

Forgotten restrictions passcode

Started by Claire Ellis via

resolved 1 26 Mar, 2013 07:16 PM by Admin
Ryan D.'s Avatar

Container Accounts

Started by Ryan D. via

resolved 3 25 Mar, 2013 07:46 PM by Mark
gmm_electrical's Avatar

Two user accounts on the same Mac.

Started by gmm_electrical via

resolved 2 25 Mar, 2013 06:01 PM by gmm_electrical
mrsfishbone's Avatar

adademaurier@aol.com sync

Started by mrsfishbone via

resolved 1 25 Mar, 2013 04:38 PM by Mark
Ryan D.'s Avatar

Future date Transactions

Started by Ryan D. via

resolved 2 25 Mar, 2013 10:18 AM by Ryan D.
liamfoster's Avatar

Expenses Invoice to my Sales Invoice

Started by liamfoster via

resolved 1 25 Mar, 2013 09:22 AM by Admin
Flis's Avatar

Easy data restored under passcodes?

Started by Flis via

resolved 5 22 Mar, 2013 07:49 AM by Admin
adademaurier's Avatar

Lost Data

Started by adademaurier via

resolved 1 21 Mar, 2013 01:27 PM by Mark
lesiw's Avatar

Purchase

Started by lesiw via

resolved 7 21 Mar, 2013 11:34 AM by Mark

Start a discussion in "Help & Support"

Private discussion

Body

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Recent Discussions

16 Jul, 2018 08:04 AM Alpha Customer List
26 Jun, 2018 10:05 PM Estimates - creating "Quantity" and "Each" fields
07 Jan, 2018 08:14 AM Missing option to send by email when sending invoices on Mac
12 Apr, 2017 12:58 PM Leaving Flat-Rate VAT
19 Feb, 2017 01:49 PM Entering orders and payments

Recent Articles

Why don't I receive password reset emails?
Where does Easy Books for Mac store my data?
How do I enter prepayments from customers?
Stock/Inventory Control with Easy Books