Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
Brian Graham's Avatar

Printing

resolved 6 07 Apr, 2013 10:05 AM by Karen
Natalie Dow's Avatar

Employee Costs as a Liability

resolved 2 06 Apr, 2013 08:24 PM by Natalie Dow
Vic's Avatar

Buying 12 months sync service via iTunes

resolved 2 06 Apr, 2013 07:38 PM by Mathew
mmarzuk's Avatar

2nd buisness

resolved 3 05 Apr, 2013 03:28 PM by Karen
James Gamblen's Avatar

Change business address

resolved 1 04 Apr, 2013 03:34 PM by Karen
clivewilliamson's Avatar

Stopped working and now cannot restore purchases

resolved 1 03 Apr, 2013 05:35 PM by clivewilliamson
derekbaker's Avatar

Consolidate End of Year

resolved 1 02 Apr, 2013 09:25 AM by Mathew
Vic's Avatar

Reverting to previous sync

resolved 1 02 Apr, 2013 09:14 AM by Karen
Martin's Avatar

Report font size

resolved 1 02 Apr, 2013 09:13 AM by Karen
Abdul's Avatar

Stock

resolved 1 01 Apr, 2013 10:43 AM by Karen
Abdul's Avatar

Drawings entry

resolved 2 01 Apr, 2013 10:41 AM by Karen
Ron Davies's Avatar

Recurring transactions have stopped working.

resolved 4 01 Apr, 2013 10:38 AM by Ron Davies
Andy's Avatar

Pricing & Sync

resolved 1 30 Mar, 2013 08:36 PM by Karen
Vic's Avatar

Giving Promotional items to customers

resolved 3 30 Mar, 2013 08:34 PM by Karen
brittany.opeloye's Avatar

Pricing & Sync

resolved 3 29 Mar, 2013 07:21 PM by Karen
kenway85's Avatar

easy books wont load up?

resolved 8 29 Mar, 2013 07:17 PM by Karen
Vic's Avatar

Postage/delivery charge

resolved 1 28 Mar, 2013 03:35 PM by Karen
Charles Mensah's Avatar

Country and Currency

resolved 2 28 Mar, 2013 09:36 AM by charles mensah
Claire Ellis's Avatar

Forgotten restrictions passcode

resolved 1 26 Mar, 2013 07:16 PM by Mathew
Ryan D.'s Avatar

Container Accounts

resolved 3 25 Mar, 2013 07:46 PM by Karen
gmm_electrical's Avatar

Two user accounts on the same Mac.

resolved 2 25 Mar, 2013 06:01 PM by gmm_electrical
mrsfishbone's Avatar

adademaurier@aol.com sync

resolved 1 25 Mar, 2013 04:38 PM by Karen
Ryan D.'s Avatar

Future date Transactions

resolved 2 25 Mar, 2013 10:18 AM by Ryan D.
liamfoster's Avatar

Expenses Invoice to my Sales Invoice

resolved 1 25 Mar, 2013 09:22 AM by Mathew
Flis's Avatar

Easy data restored under passcodes?

resolved 5 22 Mar, 2013 07:49 AM by Mathew
adademaurier's Avatar

Lost Data

resolved 1 21 Mar, 2013 01:27 PM by Karen
lesiw's Avatar

Purchase

resolved 7 21 Mar, 2013 11:34 AM by Karen
Vic's Avatar

Funds introduced by owner/proprietor

resolved 4 21 Mar, 2013 09:14 AM by Karen
Vic's Avatar

Paypal Fees

resolved 1 20 Mar, 2013 06:39 PM by Karen
Graham Fanko's Avatar

Bank Reconciliation

resolved 3 20 Mar, 2013 06:32 PM by Karen

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