Help & Support
Our response time is currently two working days.
Did you know about our online help system? This might provide an answer for your question more quickly.
If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.
IMPORTANT!
If you do post a new discussion, please include the following information:
-
Which app are you using?
- iOS (runs on iPhone, iPad, iPod Touch)
- Mac (Mac App Store or Direct Download from the web site)
-
Which version number are you using?
- If you're using iOS, find out from the Information section of Settings
- If you're using Mac, find out from the About Easy Books menu.
We may not answer your question if you do not provide the information above.
This category is private — new discussions are only visible to the support staff and the original reporter.
| Title | State | Replies | Latest Post | |
|---|---|---|---|---|
|
accounts |
resolved | 1 | by Admin |
|
recovering photos |
resolved | 2 | by Warren Chester |
|
Mac syncing |
resolved | 3 | by Admin |
|
Easy Books for Mac OS X |
resolved | 1 | by Admin |
|
Mac |
resolved | 7 | by Admin |
|
Offline sync |
resolved | 3 | by Admin |
|
Terms Field |
resolved | 9 | by Admin |
|
Entering sales tickets |
resolved | 1 | by Admin |
|
Unable to save new customer |
resolved | 2 | by Andrew Humphries |
|
Descriptions not showing up in statements |
resolved | 0 | by Erik Bjur |
|
Reports |
resolved | 1 | by Admin |
|
Invoice |
resolved | 2 | by Betsy Brougher |
|
Diary |
resolved | 1 | by Admin |
|
PDF Invoices |
resolved | 2 | by Mark Dean |
|
Invoice Feilds - Customer Reference, etc |
resolved | 2 | by steve |
|
Android |
resolved | 2 | by blockbrian75 |
|
time tracking |
resolved | 2 | by Robert Justice |
|
How do I cancel a recurring transaction? |
resolved | 1 | by Admin |
|
Company logo |
resolved | 1 | by Admin |
|
Apple ID |
resolved | 1 | by Admin |
|
Active/inactive client |
resolved | 2 | by Admin |
|
Budgeting |
resolved | 4 | by David Thornicroft |
|
Colorful Version |
resolved | 2 | by Frank Bierstedt |
|
Muti currency |
resolved | 3 | by Admin |
|
Locking in |
resolved | 1 | by Admin |
|
Invoice |
resolved | 3 | by Admin |
|
Problems with in-app purchase |
resolved | 3 | by Admin |
|
Invoicing |
resolved | 1 | by Shawn Watson |
|
|
Time tracker |
resolved | 5 | by Warren Chester |
|
Version in French |
resolved | 1 | by Admin |