Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.


If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
Phillip Ingram's Avatar

Exporting transactions from a .CSV file

resolved 1 06 May, 2011 02:04 PM by Admin
activefusion's Avatar

Purchased invoicing, but only works on ipad

resolved 1 06 May, 2011 02:04 PM by Admin
Mike Rebeiro's Avatar

Printing with Easy Books

resolved 1 06 May, 2011 09:56 AM by Admin
Mike Rebeiro's Avatar


resolved 2 05 May, 2011 08:27 PM by Mike Rebeiro
drabate's Avatar

[Feedback] Easy Books

resolved 3 05 May, 2011 07:03 AM by Admin
Joe's Avatar

Your product vrs. quicken

resolved 1 05 May, 2011 06:58 AM by Admin
Euan Dargaville's Avatar

customer invoicing purchase

resolved 1 04 May, 2011 09:50 AM by Admin
marc younger's Avatar

Online syncing set up attachment does not open easy books on my iPad.

open 7 04 May, 2011 09:48 AM by Admin
Oscar's Avatar

Multiple Currency Support Availability Date

resolved 1 03 May, 2011 07:18 PM by Admin
Alan's Avatar

Crashes due to Activation of Easy Books syncing

resolved 2 02 May, 2011 02:34 PM by AGCDS (gmail)
Peter.walker's Avatar

[Feedback] Syncing

resolved 2 02 May, 2011 08:47 AM by Peter Walker
Darren Athersmith's Avatar

Mark as paid

resolved 1 02 May, 2011 07:16 AM by Admin
Erik Bech 's Avatar

Cash Flow

resolved 1 02 May, 2011 07:11 AM by Admin
jeancrhim's Avatar

US Sales Tax

resolved 3 29 Apr, 2011 06:28 AM by Admin
Gary's Avatar

Backup /opening in excel or numbers

resolved 2 28 Apr, 2011 08:02 AM by Admin
kdelwallis's Avatar

Check writing

resolved 5 27 Apr, 2011 03:53 PM by Admin
derekbaker's Avatar


resolved 1 27 Apr, 2011 08:42 AM by Admin
Richard Buckle's Avatar

Security and privacy

resolved 1 27 Apr, 2011 08:37 AM by Admin
Paul Addison's Avatar

Invoice references

resolved 1 26 Apr, 2011 08:45 AM by Admin
Atul Thakker's Avatar


resolved 1 25 Apr, 2011 04:18 PM by Admin
Anthony Burman's Avatar

2011 Consolidation Issue

resolved 5 20 Apr, 2011 08:45 AM by Admin
Michele Miligan's Avatar

Multi User?

resolved 3 19 Apr, 2011 08:55 PM by Admin
Brian Kreke's Avatar

How to

resolved 1 18 Apr, 2011 10:19 AM by Admin
Thusantha.Desilva's Avatar

[Feedback] Invoicing

resolved 3 15 Apr, 2011 01:15 PM by Admin
Jacqueline's Avatar

How do I get start to input all my business receipts.

resolved 1 15 Apr, 2011 09:47 AM by Admin
Chris's Avatar

Currency symbol

resolved 1 14 Apr, 2011 07:18 PM by Admin
jak's Avatar

previous transaction editing is disabled

resolved 1 14 Apr, 2011 02:51 PM by Admin
Craig Air's Avatar

Controlling item descriptions appearing on Customer Statements

resolved 3 14 Apr, 2011 11:07 AM by Admin
buckerine's Avatar

[Feedback] Multiple currencies

resolved 1 12 Apr, 2011 11:01 AM by Admin
shunjioh's Avatar

[Feedback] Entry to Japanese market

resolved 1 12 Apr, 2011 09:17 AM by Admin

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