Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
blb805's Avatar

sync with banking accounts

resolved 1 28 Feb, 2012 09:55 AM by Admin
Jason's Avatar

Search Function, Inventory List, Mac Version?

resolved 1 28 Feb, 2012 09:49 AM by Admin
Frank's Avatar

On the previous closed ticket...

resolved 1 28 Feb, 2012 09:47 AM by Admin
Frank's Avatar

Time tracker & parts

resolved 3 28 Feb, 2012 09:46 AM by Admin
Felix salim's Avatar

Multiple currencies

resolved 1 28 Feb, 2012 09:36 AM by Admin
Shunji's Avatar

CSV on Audit report for Mac version

resolved 9 28 Feb, 2012 09:34 AM by Admin
Paul Gunningham's Avatar

Time tracker and materials/expenses

resolved 1 28 Feb, 2012 09:17 AM by Admin
Peter's Avatar

Entries from multiple Iphones

resolved 1 28 Feb, 2012 09:01 AM by Admin
Paul Gunningham's Avatar

Adding customer MAC

resolved 1 27 Feb, 2012 02:24 PM by Admin
ronnie's Avatar

Journal entries

resolved 5 24 Feb, 2012 05:13 PM by Admin
darrenpeace's Avatar

Data Transfer

resolved 2 24 Feb, 2012 09:48 AM by Admin
kris Murch's Avatar

How do I print time

resolved 1 24 Feb, 2012 09:47 AM by Admin
Bernard Hamann's Avatar

In-App purchase on iOS

resolved 2 23 Feb, 2012 09:57 PM by Bernard Hamann
Jonathan Knibbs's Avatar

Mac

resolved 11 23 Feb, 2012 05:06 PM by Jonathan Knibbs
Kris Murch's Avatar

Purchase Invoice Module - not showing up

resolved 1 23 Feb, 2012 12:22 PM by Admin
Carolyn's Avatar

Unable to add new customer details

resolved 1 23 Feb, 2012 10:52 AM by Admin
Nancy Henderson's Avatar

Easy Books Invoices/Statements

resolved 7 23 Feb, 2012 10:49 AM by Admin
Richard's Avatar

can I have more than one currency bank account?

resolved 1 22 Feb, 2012 06:43 PM by Admin
shunji's Avatar

deleting business on Mac

resolved 1 22 Feb, 2012 06:40 PM by Admin
johnlalor's Avatar

Cannot open login attachment on my iPhone

resolved 4 22 Feb, 2012 05:53 PM by John Lalor
Graham's Avatar

How to send an invoice/Receipt MAC

resolved 1 22 Feb, 2012 01:59 PM by Admin
Sree's Avatar

Transactions Limitation

resolved 1 21 Feb, 2012 10:33 PM by Admin
Mahesh vatwani's Avatar

Uninstalled by kids, data loss

resolved 1 21 Feb, 2012 06:28 PM by Admin
Nics's Avatar

Drawings

resolved 2 21 Feb, 2012 08:44 AM by Admin
David's Avatar

How to pay a supplier bill?

resolved 1 21 Feb, 2012 08:34 AM by Admin
Fadi 's Avatar

Import bank statements

resolved 0 20 Feb, 2012 10:27 PM by Fadi
Warren Chester's Avatar

Depreciation

resolved 4 20 Feb, 2012 01:36 PM by Warren Chester
pete's Avatar

Transactions

resolved 2 20 Feb, 2012 12:55 PM by pete
Paul Gunningham 's Avatar

Wifi sync

resolved 1 19 Feb, 2012 07:52 PM by Admin
cheryl's Avatar

syncing

resolved 3 19 Feb, 2012 07:50 PM by Admin

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