or Create a profile

New Discussion
Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)

  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
gustavo's Avatar

Missing Transactions

Started by gustavo via

resolved 3 18 Nov, 2014 04:55 PM by Admin
Mark's Avatar

Debit and credits on reports

Started by Mark via

resolved 2 10 Nov, 2014 10:29 PM by Mark Putnam
lynsay's Avatar

Easy Invoice and Easy Books

Started by lynsay via

resolved 5 22 Sep, 2014 06:08 PM by Admin
Neil farrar's Avatar

Program locking up since upgrade to ios8.

Started by Neil farrar via

resolved 3 21 Sep, 2014 04:42 PM by Admin
Cy Topham-Pitt's Avatar

Can't airprint since IOS 8 update

Started by Cy Topham-Pitt via

resolved 2 21 Sep, 2014 12:25 PM by Cy Coulterman
Tara's Avatar

Ho do I write off an Unpaid Invoice

Started by Tara via

resolved 2 17 Sep, 2014 03:21 PM by Tara Hartigan
fen's Avatar

"Received with thanks" on statement PDF

Started by fen via

resolved 2 16 Sep, 2014 11:23 AM by Fen21
colinelliot111's Avatar

Moving from Microsoft Money to Easy Books

Started by colinelliot111 via

resolved 2 15 Aug, 2014 04:15 PM by colinelliot111
Vladimir's Avatar

Looking For Easybook Chartered Accountant

Started by Vladimir via

resolved 2 21 Jul, 2014 06:55 PM by Vladimir
twinkle.baker1's Avatar

Opening account balance

Started by twinkle.baker1 via

resolved 6 10 Jul, 2014 10:25 AM by twinkle.baker1
gavin.smith's Avatar

Split Transactions which include costs

Started by gavin.smith via

resolved 2 24 May, 2014 10:55 PM by gavin.smith
Rowena Smart's Avatar

How to enter a purchase where some products include GST and others don't?

Started by Rowena Smart via

resolved 2 20 May, 2014 09:19 AM by Hotmail
richard's Avatar

Year end balance adjustments

Started by richard via

resolved 4 16 May, 2014 10:18 PM by richard
jpennell's Avatar

Receipt/invoice photos on iPad

Started by jpennell via

resolved 2 14 May, 2014 11:12 PM by jpennell
James Symonds's Avatar

VAT & Bank Interest

Started by James Symonds via

resolved 1 14 May, 2014 06:00 PM by Admin
René Danielsen's Avatar

4% added to time tracker prices

Started by René Danielsen via

resolved 7 02 May, 2014 12:11 PM by rd
Darren Hotchin's Avatar

iPad Invoice Email

Started by Darren Hotchin via

resolved 2 01 May, 2014 06:39 PM by Darren Hotchin
wellyng13's Avatar

stock and cost entry

Started by wellyng13 via

resolved 6 21 Apr, 2014 04:36 AM by wellyng13
anthony.brindle's Avatar

Sole Trader - Mileage expenses recording

Started by anthony.brindle via

resolved 6 11 Apr, 2014 12:18 PM by anthony.brindle
jtmkennedy's Avatar

My accountant has a problem......

Started by jtmkennedy via

resolved 4 11 Apr, 2014 08:13 AM by Ronan O'Brien
Phil's Avatar

VAT Return

Started by Phil via

resolved 6 07 Apr, 2014 04:04 PM by Phil Marks
info's Avatar

Recording purchase of stock and sales

Started by info via

resolved 2 25 Mar, 2014 12:03 PM by info
pryan1945's Avatar

sync

Started by pryan1945 via

resolved 3 06 Mar, 2014 11:35 AM by Admin
Brian G's Avatar

Forgotten Apple ID Password

Started by Brian G via

resolved 1 13 Feb, 2014 05:50 PM by Admin
rachel's Avatar

Invoices

Started by rachel via

resolved 4 29 Jan, 2014 09:41 PM by rachel
Aziz Mhar's Avatar

Some invoices have a "hyphen"

Started by Aziz Mhar via

resolved 2 28 Jan, 2014 12:56 PM by Aziz Mhar
reza's Avatar

Restoring Purchases

Started by reza via

resolved 8 11 Jan, 2014 06:59 PM by reza
Teresa Robbins's Avatar

Handling 18 Month Accounting Period

Started by Teresa Robbins via

resolved 2 10 Jan, 2014 01:50 PM by Teresa Robbins
clivewilliamson's Avatar

Statements not synchronising

Started by clivewilliamson via

resolved 2 03 Jan, 2014 10:29 AM by clivewilliamson
irsy's Avatar

In app purchase

Started by irsy via

resolved 2 23 Dec, 2013 10:17 AM by irsy

Start a discussion in "Help & Support"

Private discussion

Body

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Recent Discussions

16 Jul, 2018 08:04 AM Alpha Customer List
26 Jun, 2018 10:05 PM Estimates - creating "Quantity" and "Each" fields
07 Jan, 2018 08:14 AM Missing option to send by email when sending invoices on Mac
12 Apr, 2017 12:58 PM Leaving Flat-Rate VAT
19 Feb, 2017 01:49 PM Entering orders and payments

Recent Articles

Why don't I receive password reset emails?
Where does Easy Books for Mac store my data?
How do I enter prepayments from customers?
Stock/Inventory Control with Easy Books