Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
boudewijnv's Avatar

VAT filing

resolved 2 12 Apr, 2012 08:33 AM by boudewijnv
Andre V.'s Avatar

UI and reports translation.

resolved 1 12 Apr, 2012 08:22 AM by Admin
katie fox's Avatar

P&L Date

resolved 1 12 Apr, 2012 08:19 AM by Admin
Tom's Avatar

Calendar

resolved 1 12 Apr, 2012 08:13 AM by Admin
Kurt's Avatar

Multiple sales tax rates, by county?

resolved 1 12 Apr, 2012 08:11 AM by Admin
Jo's Avatar

Is it possible to have a budget for a container

resolved 1 10 Apr, 2012 10:33 AM by Mark
James's Avatar

Adding Expenses

resolved 2 09 Apr, 2012 10:04 AM by James Greenaway
James's Avatar

More than one item to an invoice

resolved 1 06 Apr, 2012 03:27 PM by Admin
Andrew Greaney's Avatar

Resizing Left-hand sidebar

resolved 1 06 Apr, 2012 03:15 PM by Admin
Martin's Avatar

Mark invoices paid from statement

resolved 3 06 Apr, 2012 12:27 PM by Mark
Private's Avatar

Transactions

resolved 1 06 Apr, 2012 12:16 PM by Mark
Andrew's Avatar

Is there any way to remove a split when you are using the Duplicate feature for step-saving entry procedures?

resolved 1 05 Apr, 2012 11:22 AM by alheron
c morris's Avatar

Can't log in from my new I phone

resolved 8 30 Mar, 2012 04:56 PM by Charles Morris
Dean's Avatar

Currency symbol

resolved 1 30 Mar, 2012 10:39 AM by Admin
alexrose's Avatar

Keyboard shortcuts on Mac version?

resolved 1 28 Mar, 2012 08:17 AM by Admin
alexrose's Avatar

Website reference to Mac App Store and iTunes Apps

resolved 3 27 Mar, 2012 07:57 AM by Admin
alexrose's Avatar

American users?

resolved 1 27 Mar, 2012 07:53 AM by Admin
Juergen Osmers's Avatar

Currency and Country

resolved 5 27 Mar, 2012 07:41 AM by Admin
Bill Tonkin's Avatar

Ipad software

resolved 1 26 Mar, 2012 08:58 AM by Admin
Justin's Avatar

Getting info back

resolved 1 26 Mar, 2012 08:58 AM by Admin
Daryl's Avatar

Employee payroll

resolved 1 26 Mar, 2012 08:50 AM by Admin
Matthew Bartlett's Avatar

Leopard

resolved 1 26 Mar, 2012 08:40 AM by Admin
tom's Avatar

Invoice design

resolved 1 26 Mar, 2012 08:40 AM by Admin
kris's Avatar

i can book in only 80% of total cost of my telephone bill

resolved 1 26 Mar, 2012 08:34 AM by Admin
Matthew Bartlett's Avatar

Import from address book

resolved 1 26 Mar, 2012 08:29 AM by Admin
tom's Avatar

Invoice logo

resolved 0 24 Mar, 2012 01:42 PM by tom
acesi's Avatar

record an asset

resolved 2 24 Mar, 2012 06:44 AM by acesi
ADRIANA fernandez's Avatar

Suppliers

resolved 4 23 Mar, 2012 08:39 PM by Admin
Justin's Avatar

Sync with other devices

resolved 3 23 Mar, 2012 08:36 PM by Admin
Paulo's Avatar

Creating a sale using multiple workers through time tracker

resolved 3 23 Mar, 2012 08:31 PM by Admin

Start a discussion in "Help & Support"

Private discussion

Body

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.