Help & Support

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Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.


If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
Pier's Avatar


resolved 1 25 Aug, 2011 09:54 AM by Admin
Ben's Avatar

Invoice description

resolved 1 22 Aug, 2011 10:36 AM by Admin
alheron's Avatar

Self assessment

resolved 2 19 Aug, 2011 11:20 AM by alheron
Mahaan's Avatar

P&L consolidation

resolved 1 18 Aug, 2011 02:03 PM by Admin
Dennis 's Avatar

Service Business

resolved 1 16 Aug, 2011 09:06 PM by Admin
Stefan's Avatar

Customer invoicing

resolved 1 12 Aug, 2011 07:14 AM by Admin
darrenpeace's Avatar

VAT by default / Reorder Invoice List

resolved 2 09 Aug, 2011 03:23 PM by darrenpeace
Kerri's Avatar

Entries not appearing on statements

resolved 1 09 Aug, 2011 07:48 AM by Admin
Rick's Avatar


resolved 4 09 Aug, 2011 07:29 AM by Admin
Jason Oliver's Avatar

I'm having trouble handling a specific type of sales transaction

resolved 3 07 Aug, 2011 08:17 PM by Admin
Jason Oliver's Avatar

Unable to share company with another user

resolved 4 07 Aug, 2011 02:01 AM by Jason Oliver
Jason Oliver's Avatar

Online data security

resolved 1 06 Aug, 2011 04:49 PM by Admin
Meridith Grisaffe's Avatar


resolved 1 06 Aug, 2011 04:04 PM by Admin
Megan G's Avatar

Customize Style/Appearance of Invoice?

resolved 3 06 Aug, 2011 06:42 AM by Megan Gray
Jason Oliver's Avatar

Question on reimbursement of employee expenses

resolved 2 05 Aug, 2011 04:10 PM by Jason Oliver
Richard Falconer's Avatar

Payment Terms - Due dates

resolved 3 05 Aug, 2011 11:49 AM by Admin
Don Kennedy's Avatar

How do I enter 2 separate taxes in a transaction?

resolved 1 05 Aug, 2011 11:47 AM by Admin
Don Kennedy's Avatar

Changing VAT titles and percentages doesn't work!

resolved 2 04 Aug, 2011 12:32 PM by Admin
Tim Strang's Avatar

ipad, Mac

resolved 3 04 Aug, 2011 11:05 AM by Admin
Darren Peace's Avatar

Hide inactive Add-Ons

resolved 3 03 Aug, 2011 06:40 PM by darrenpeace
Louise Roy's Avatar

Questions and suggestions

resolved 4 03 Aug, 2011 04:12 PM by Louise Roy
Mike Narramore's Avatar

Easy books

resolved 1 03 Aug, 2011 03:26 PM by Admin
Al's Avatar

Non-Profit Organization Setup

resolved 1 03 Aug, 2011 03:18 PM by Admin
Richard Geyman's Avatar

Quantity and rate on invoice lines

resolved 1 03 Aug, 2011 03:14 PM by Admin
Hummingbird's Avatar


resolved 3 01 Aug, 2011 08:19 AM by goldilox
Santiago's Avatar

Charge ¿?

resolved 1 01 Aug, 2011 08:00 AM by Admin
Aaron's Avatar

Cost of desktop version

resolved 1 01 Aug, 2011 07:57 AM by Admin's Avatar

What are the default tax accounts intended for?

resolved 3 30 Jul, 2011 09:51 AM by
Meridith's Avatar


resolved 2 27 Jul, 2011 11:40 AM by Meridith
Martina Jacques's Avatar

Tour operator

resolved 1 27 Jul, 2011 08:06 AM by Admin

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