Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.


If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
Hadi's Avatar

Any plans for importing data from other systems ?

resolved 1 30 Jun, 2011 06:53 AM by Admin
keegandj's Avatar

Customizing invoices

resolved 1 29 Jun, 2011 03:04 PM by Admin
Kelly's Avatar


resolved 1 29 Jun, 2011 03:01 PM by Admin
Tammy Glover's Avatar

BackUp service

resolved 0 29 Jun, 2011 01:59 PM by Tammy Glover
gregg's Avatar

Please post all add-ons pricing on your publicly viewable website

resolved 1 29 Jun, 2011 01:16 PM by Admin
Walter the Wonder Dog's Avatar

Compound j/e ?

resolved 1 27 Jun, 2011 05:49 PM by Admin
Walter the Wonder Dog's Avatar

Bank Rec

resolved 1 27 Jun, 2011 05:48 PM by Admin
Lisa Alis's Avatar

End of year

resolved 1 27 Jun, 2011 05:42 PM by Admin
barry wallis's Avatar

iCloud and Mac

resolved 2 26 Jun, 2011 11:01 AM by punkbearbarry
Graham Woodhams's Avatar


resolved 1 25 Jun, 2011 04:55 PM by Admin
Mike's Avatar

Simply accounting

resolved 1 22 Jun, 2011 09:16 PM by Admin
Carey's Avatar


resolved 1 22 Jun, 2011 07:36 AM by Admin
Andy's Avatar

Do I need to purchase again on my iPad2?

resolved 0 21 Jun, 2011 03:32 AM by Andy
Paul Worsley's Avatar

Invoicing allocation of payments and statements

resolved 2 20 Jun, 2011 06:40 PM by Worsley, Paul
Erik's Avatar

Direct expenses assigned to a customer

resolved 2 20 Jun, 2011 01:10 PM by Admin
Paddy Higgins's Avatar


resolved 1 20 Jun, 2011 12:54 PM by Admin
Erik Bjur's Avatar


resolved 1 20 Jun, 2011 12:48 PM by Admin
Anthony Burman 's Avatar

Sales VAT issue

resolved 1 20 Jun, 2011 12:34 PM by Admin
Stuart glimstead's Avatar

Cash payment

resolved 1 20 Jun, 2011 12:24 PM by Admin
Erik's Avatar

[Feedback] Mac version

resolved 3 20 Jun, 2011 05:50 AM by Erik Bjur
ryan's Avatar

Recording a directors dividend payment

resolved 2 19 Jun, 2011 06:05 PM by ryan
Tammy Glover 's Avatar

getting started

resolved 2 18 Jun, 2011 03:04 PM by Admin
Byron's Avatar

New Ipad

resolved 1 18 Jun, 2011 02:49 PM by Admin
Sandee Nielander's Avatar

Password forgotten

resolved 1 18 Jun, 2011 07:59 AM by Admin
Marilyn's Avatar


resolved 1 17 Jun, 2011 08:45 PM by Admin
Philip W's Avatar

Easy Books

resolved 1 16 Jun, 2011 01:40 PM by Admin
Stuart croghan's Avatar

Account login issue (for Online synch)

resolved 1 15 Jun, 2011 12:06 PM by Admin
Stuart Croghan's Avatar

New account / login issue

resolved 1 15 Jun, 2011 10:35 AM by Admin
enhealing's Avatar

Setting up for US sales tax

resolved 1 14 Jun, 2011 07:50 AM by Admin
jmc's Avatar

Easy Books for Pc

resolved 4 13 Jun, 2011 03:06 PM by Admin

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