Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
David Stevenson's Avatar

VAT Return for Flat Rate (Standard) scheme

resolved 1 22 Jul, 2011 11:10 AM by Admin
Frank's Avatar

Computor based program for App

resolved 2 21 Jul, 2011 10:34 AM by Frank Popping
Karaca Kestelli's Avatar

Import transactions from Excel

resolved 3 21 Jul, 2011 09:50 AM by Admin
shelley's Avatar

exporting to email

resolved 1 21 Jul, 2011 09:49 AM by Admin
natasha's Avatar

vat

resolved 1 18 Jul, 2011 08:54 PM by Admin
Carlos f. Melick's Avatar

Change beginning balances

resolved 3 18 Jul, 2011 09:22 AM by Admin
Lois's Avatar

Credit Card Processing

resolved 1 18 Jul, 2011 08:56 AM by Admin
Brian Wilson  's Avatar

Downloading bank statements

resolved 1 18 Jul, 2011 08:47 AM by Admin
Kim's Avatar

How to handle drawings

resolved 1 18 Jul, 2011 08:39 AM by Admin
M Lewis's Avatar

Logo on invoice/reciept

resolved 14 17 Jul, 2011 09:15 AM by Admin
Andrew Buckley 's Avatar

Job numbers

resolved 2 15 Jul, 2011 09:28 PM by Andrew Buckley
Gary's Avatar

Mileage, private vehicle expenses

resolved 0 15 Jul, 2011 10:35 AM by Gary
Uriah Carpenter's Avatar

Support for estimates?

resolved 1 15 Jul, 2011 06:55 AM by Admin
William whalen's Avatar

Invoicing Features

resolved 9 15 Jul, 2011 06:45 AM by Admin
mark Barimore's Avatar

can no longer mark purchase as paid

resolved 1 14 Jul, 2011 07:13 PM by mark Barimore
David's Avatar

Sharing company file between two iTunes accounts

resolved 1 14 Jul, 2011 01:40 PM by Admin
Bo's Avatar

In app update

resolved 1 13 Jul, 2011 07:32 AM by Admin
m lewis's Avatar

Invoice and reciepts

resolved 2 12 Jul, 2011 09:55 AM by mick lewis
Andrea's Avatar

Wrong type of template

resolved 1 12 Jul, 2011 07:07 AM by Admin
Chris's Avatar

Proposals

resolved 1 12 Jul, 2011 07:05 AM by Admin
Greg Goldman's Avatar

Mark as paid

resolved 1 12 Jul, 2011 07:04 AM by Admin
Andy's Avatar

multi currency

resolved 1 11 Jul, 2011 08:08 AM by Admin
mario lee's Avatar

help

resolved 1 10 Jul, 2011 06:14 PM by Admin
Rosemary's Avatar

Clearing All Data

resolved 6 08 Jul, 2011 02:51 PM by Rosemary
dennis's Avatar

email invoice

resolved 4 08 Jul, 2011 12:59 PM by Dennis Bass
nelson.clark's Avatar

Bill payments

resolved 2 08 Jul, 2011 10:03 AM by nelson.clark
Richard Gordon's Avatar

Reconciling Credit Card Statement

resolved 2 05 Jul, 2011 11:04 PM by Richard Gordon
Upkar's Avatar

transfer of cash to bank account

resolved 1 04 Jul, 2011 07:17 AM by Admin
Omar 's Avatar

Paid Easybooks not coming up

resolved 1 30 Jun, 2011 06:56 PM by Admin
Greg Meskens's Avatar

Online adjustment in Cloud

resolved 1 30 Jun, 2011 03:37 PM by Admin

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