Help & Support

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Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.


If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
courtier's Avatar

Canadian taxes

resolved 0 20 Oct, 2011 11:32 PM by courtier
ronnie's Avatar

Carriage Charges on Invoices

resolved 2 20 Oct, 2011 04:25 PM by ronnie
cem's Avatar

Putchases and Indirect Payments

resolved 1 20 Oct, 2011 03:47 PM by Admin
darrenpeace's Avatar

UK - Annual Investment Allowance

resolved 1 20 Oct, 2011 03:37 PM by Admin
neale's Avatar

delete recurring transaction

resolved 5 20 Oct, 2011 01:59 PM by Neale Brickwood
Crosby's Avatar

Easy books charge

resolved 2 17 Oct, 2011 09:49 PM by Admin
Robert Helder's Avatar

Device not showing purchases

resolved 1 14 Oct, 2011 11:27 AM by Admin
darrenpeace's Avatar

Repeating entries

resolved 1 12 Oct, 2011 09:34 AM by Admin
Rick's Avatar

Invoice sending problem

resolved 1 11 Oct, 2011 01:10 PM by Admin
Christopher's Avatar

EasyBooks availability

resolved 5 11 Oct, 2011 08:17 AM by Admin
alheron's Avatar


resolved 4 09 Oct, 2011 10:35 AM by alheron
Peter Clarke's Avatar


resolved 1 07 Oct, 2011 03:23 PM by Admin
Leanne's Avatar

Flat Rate (Cash) Scheme

resolved 6 06 Oct, 2011 06:58 PM by Leanne Barnes
Cathy's Avatar

I can't send invoice by email anymore

resolved 3 06 Oct, 2011 01:23 PM by Admin
ronnie's Avatar

Synch Issue

resolved 8 04 Oct, 2011 07:23 AM by Admin
Don's Avatar


resolved 1 01 Oct, 2011 08:38 AM by Admin
Chuck Goodman's Avatar

Education version

resolved 3 01 Oct, 2011 08:34 AM by Admin
natasha's Avatar

invoice showing 20% sub contractor

resolved 1 30 Sep, 2011 02:04 PM by natasha
Erik's Avatar

Bug - Pushing the add customer button twice crashes app

resolved 2 30 Sep, 2011 01:35 PM by Admin
paul's Avatar

linking cutomers to suppliers

resolved 1 30 Sep, 2011 09:55 AM by Admin
Bob Eiben's Avatar

get new tax rate on sale accts to show up in sales invoice

resolved 1 27 Sep, 2011 07:28 AM by Admin
Martin's Avatar

how to account for bank interest

resolved 5 27 Sep, 2011 07:25 AM by Admin
Susan's Avatar

I've paid but am still limited on transactions

resolved 2 27 Sep, 2011 06:43 AM by Susan Settle
natasha's Avatar


resolved 1 23 Sep, 2011 07:06 PM by Admin
mark's Avatar

Changing standard text in the invoice email

resolved 1 21 Sep, 2011 07:15 AM by Admin
Martin's Avatar

How to finish a flat rate VAT return

resolved 1 19 Sep, 2011 08:23 AM by Martin
Amina's Avatar

Easy Books... A few questions

resolved 1 19 Sep, 2011 07:42 AM by Admin
Martin's Avatar

How to enter flat rate vat

resolved 2 19 Sep, 2011 07:38 AM by Admin
LisaNeifert's Avatar

On Mac

resolved 2 17 Sep, 2011 11:59 PM by Lisa Neifert
Susan's Avatar

Transaction limitations

resolved 1 17 Sep, 2011 09:11 PM by Admin

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