Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
rickbav's Avatar

Mac version - default setting of Accounts

resolved 3 05 Sep, 2012 08:46 AM by Mark
ericsjewen's Avatar

Complaint

resolved 8 04 Sep, 2012 07:38 PM by ericsjewen
Flavio Barrera's Avatar

Loggin Square Electronic Tansaction Fees

resolved 2 04 Sep, 2012 10:36 AM by Mark
Murad's Avatar

Quantity or price per unit for estimates

resolved 2 03 Sep, 2012 05:40 PM by Admin
davidsimm.ip's Avatar

Deleting records

resolved 1 03 Sep, 2012 02:17 PM by Admin
Russ's Avatar

Description on Invoice

resolved 5 01 Sep, 2012 09:49 PM by Admin
lee's Avatar

Taxed 20% at source by contractor

resolved 1 01 Sep, 2012 08:24 PM by Admin
Paul 's Avatar

Enter quantities into invoices

resolved 2 30 Aug, 2012 02:23 PM by Paul Farber
Sreekanth Yalmuri's Avatar

Merging of different Accounts

resolved 1 30 Aug, 2012 10:49 AM by Mark
boudewijnv's Avatar

exporting to excel, decimal separators

resolved 3 30 Aug, 2012 08:58 AM by Admin
Martin's Avatar

VAT

resolved 7 29 Aug, 2012 11:41 AM by Admin
angelo's Avatar

trouble purchasing unlimited transactions?

resolved 1 28 Aug, 2012 03:42 PM by Mark
acetuition's Avatar

On line sync

resolved 5 28 Aug, 2012 11:04 AM by Admin
rprojas.eaglenet's Avatar

Print only lines not on statement

resolved 2 28 Aug, 2012 09:31 AM by Mark
sbrookson's Avatar

New Computer

resolved 6 27 Aug, 2012 04:48 PM by sbrookson
Jimmy's Avatar

IOS5

resolved 1 26 Aug, 2012 07:17 AM by Mark
pat's Avatar

Crashing

resolved 5 23 Aug, 2012 11:14 AM by pat
acetuition's Avatar

Syncing

resolved 1 23 Aug, 2012 07:44 AM by Mark
Jake's Avatar

Estimates

resolved 3 22 Aug, 2012 12:48 PM by Mark
mike purdie's Avatar

Viewing and using EB remotely

resolved 1 22 Aug, 2012 07:48 AM by Mark
Alan Murdoch's Avatar

Customers pre paying invoices

resolved 1 22 Aug, 2012 07:45 AM by Mark
thecorporateplumber's Avatar

Moving Easybooks to another machine

resolved 3 21 Aug, 2012 04:38 PM by thecorporateplumber
Ronald Sebilo-Tibbits's Avatar

easybooks for Notary

resolved 1 20 Aug, 2012 10:42 AM by Mark
Wendy kurth 's Avatar

Frozen app

resolved 5 18 Aug, 2012 02:43 PM by Mark
steve's Avatar

sales invoice title

resolved 1 17 Aug, 2012 08:39 PM by Mark
Hans Tripodi's Avatar

Invoice details

resolved 1 17 Aug, 2012 08:34 PM by Mark
Alejandro 's Avatar

Problems when reinstalling the application

resolved 5 16 Aug, 2012 10:13 AM by Mark
Kurt Skelly's Avatar

easy books for accountant without mac

resolved 1 16 Aug, 2012 08:38 AM by Mark
Gerry Newman's Avatar

Entering A unique Purchase Order Number on each sales invoice on EasyBooks for Ipad3

resolved 1 16 Aug, 2012 08:36 AM by Mark
Jenny's Avatar

Sending a reminder invoice

resolved 1 15 Aug, 2012 08:01 AM by Mark

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