Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
Tess's Avatar

Syncing settings

resolved 1 12 Jul, 2012 08:26 AM by Mark
Daniel Torridon's Avatar

VAT FILE RETURN GREYED OUT

resolved 1 12 Jul, 2012 08:26 AM by Admin
Alejandro Vázquez's Avatar

A company with two activities

resolved 1 12 Jul, 2012 08:25 AM by Mark
Alejandro Vázquez's Avatar

Shortcuts

resolved 1 12 Jul, 2012 08:24 AM by Mark
Dave Parkin's Avatar

Multiple sales of one item

resolved 1 11 Jul, 2012 09:12 AM by Mark
ksagencies's Avatar

Printing Reconciliation Statements

resolved 1 11 Jul, 2012 08:53 AM by Mark
afterourdreams's Avatar

Printed Manual

resolved 2 11 Jul, 2012 08:46 AM by Mark
sandy's Avatar

Starting out with Easy Books

resolved 4 11 Jul, 2012 08:17 AM by Mark
Mahsa's Avatar

Deleting account

resolved 3 10 Jul, 2012 08:53 AM by Mark
pat's Avatar

Invoicing

resolved 1 07 Jul, 2012 08:21 AM by alheron
Kevin k's Avatar

Activating the add ons

resolved 1 06 Jul, 2012 09:26 AM by Admin
Sebastiaan's Avatar

Mail

resolved 3 05 Jul, 2012 03:25 PM by Mark
Sebastiaan's Avatar

Stock

resolved 3 05 Jul, 2012 08:58 AM by Mark
Simo's Avatar

Easy Books and windows

resolved 2 05 Jul, 2012 08:45 AM by Mark
Craig's Avatar

Printing Reports

resolved 7 05 Jul, 2012 08:41 AM by Mark
Thomas D'Amico's Avatar

Credt Card Account

resolved 2 05 Jul, 2012 08:40 AM by Mark
Craig's Avatar

Printing Reports

resolved 1 03 Jul, 2012 05:43 PM by Mark
Craig's Avatar

Invoice Numbers for Sales

resolved 1 03 Jul, 2012 08:43 AM by Mark
Craig's Avatar

Paying an Employee

resolved 1 03 Jul, 2012 08:37 AM by Mark
peter_ezat's Avatar

Make Recurring

resolved 1 03 Jul, 2012 08:33 AM by Mark
Tejashwini's Avatar

Easy books from IPad to MacPro

resolved 1 03 Jul, 2012 08:32 AM by Mark
philip.marks's Avatar

Statements

resolved 1 02 Jul, 2012 11:15 AM by philip.marks
philip.marks's Avatar

Statements

resolved 0 02 Jul, 2012 10:06 AM by philip.marks
ben's Avatar

VAT return box 2

resolved 1 02 Jul, 2012 09:44 AM by Admin
Scott Wilkinson's Avatar

Credit notes and aged debtors

resolved 1 02 Jul, 2012 09:37 AM by Mark
Shirley's Avatar

No subject

resolved 1 02 Jul, 2012 09:28 AM by Mark
dj's Avatar

mac osx 10.6

resolved 1 02 Jul, 2012 09:15 AM by Mark
Manuel's Avatar

Bank statements

resolved 1 30 Jun, 2012 08:01 AM by Admin
Mike L's Avatar

Back up availability

resolved 1 29 Jun, 2012 01:56 PM by Mark
hugo's Avatar

easybooks

resolved 31 29 Jun, 2012 11:35 AM by Mark

Start a discussion in "Help & Support"

Private discussion

Body

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.