Help & Support

Our response time is currently two working days.

Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.

IMPORTANT!

If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
Franco Praderio's Avatar

Multi Currency

resolved 1 01 Jun, 2012 08:37 AM by Mark
Michelle's Avatar

Owner's withdrawals

resolved 1 31 May, 2012 08:48 AM by Mark
TM 's Avatar

alerts

resolved 1 31 May, 2012 08:22 AM by Mark
Ulrich's Avatar

OSX Snyc always disconnects

resolved 1 31 May, 2012 06:42 AM by Ulrich
jonathan's Avatar

Split Payments

resolved 5 30 May, 2012 07:17 AM by Admin
Noel Materna's Avatar

Linking client purchase to client

resolved 0 30 May, 2012 02:35 AM by Noel Materna
nmaterna's Avatar

Using containers in your product

resolved 2 29 May, 2012 02:45 PM by nmaterna
Yazan's Avatar

Custom Invoices Layout

resolved 1 29 May, 2012 09:04 AM by Mark
nmaterna's Avatar

Using add-ons purchases again, to clarify something

resolved 1 29 May, 2012 08:51 AM by Mark
Arlyn Herbst 's Avatar

Easy books for android

resolved 1 29 May, 2012 08:29 AM by Mark
finance's Avatar

Lack of quick face to face support

resolved 4 28 May, 2012 09:40 AM by Admin
clareco's Avatar

Using EasyBooks on a new iMac

resolved 2 25 May, 2012 02:24 PM by clareco
Stephane's Avatar

Page setup for PDF invoice

resolved 1 25 May, 2012 02:18 PM by Admin
Martin's Avatar

Flat rate vat. How to account for a change in flat rate

resolved 3 25 May, 2012 02:07 PM by Admin
Martin's Avatar

Permanent flat rate vat interest fix

resolved 4 25 May, 2012 02:01 PM by Admin
darrenpeace's Avatar

Online Sync - latest iOS update

resolved 3 25 May, 2012 01:54 PM by Admin
Martin's Avatar

Version 5

resolved 1 25 May, 2012 08:35 AM by Mark
Patrick Denny 's Avatar

Creating a container account

resolved 2 24 May, 2012 10:03 AM by Mark
Andrew Rossiter's Avatar

Just bought online sync by accident

resolved 2 23 May, 2012 08:42 PM by info
Andy Gray's Avatar

Failed To SAve

resolved 2 23 May, 2012 01:51 PM by Andy Gray
Evren Ozer's Avatar

Can't use Transactions on another Mac

resolved 4 21 May, 2012 10:58 AM by evrenozer85
post's Avatar

Unlimited Transactions and syncing cross platform versions of the app

resolved 1 21 May, 2012 10:41 AM by Mark
moha's Avatar

Easy Books API

resolved 1 21 May, 2012 10:35 AM by Mark
Phil Barber's Avatar

Printing to fit page

resolved 2 21 May, 2012 10:30 AM by Mark
Michael 's Avatar

Australian Business Activity Statement

resolved 2 21 May, 2012 10:26 AM by Michael Mersiades
Jenny's Avatar

Logo question

resolved 4 21 May, 2012 10:19 AM by Mark
Hugh Smith's Avatar

Logo question

resolved 1 21 May, 2012 10:02 AM by Mark
Toni's Avatar

Direct connect with banks

resolved 1 21 May, 2012 09:46 AM by Mark
Jo kent's Avatar

problems downloading add ons

resolved 8 18 May, 2012 08:24 AM by Mark
Trevor's Avatar

Time Zones

resolved 1 17 May, 2012 07:24 AM by Admin

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