Help & Support

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Did you know about our online help system? This might provide an answer for your question more quickly.

If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.


If you do post a new discussion, please include the following information:

  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

    • If you're using iOS, find out from the Information section of Settings
    • If you're using Mac, find out from the About Easy Books menu.

We may not answer your question if you do not provide the information above.

This category is private — new discussions are only visible to the support staff and the original reporter.

Title State Replies Latest Post
fernandocachola's Avatar

transactions with future date

resolved 4 22 Jan, 2013 04:37 PM by fernandocachola
diciero's Avatar

Consolidated tax period

resolved 2 22 Jan, 2013 09:03 AM by Admin
Oscar Pesch's Avatar

How to make a Budget

resolved 9 21 Jan, 2013 10:47 AM by Mark
steffens's Avatar

Fund Accounting (i.e., funds within bank accounts)

resolved 3 20 Jan, 2013 10:27 PM by Admin
terence.duerden's Avatar

account gone

resolved 3 20 Jan, 2013 10:24 PM by Admin
kjpg's Avatar

recurring payment

resolved 8 20 Jan, 2013 04:49 PM by kjpg
mario.cajada's Avatar

Add-ons download

resolved 3 19 Jan, 2013 08:25 PM by Mark
Michael Rodriguez's Avatar

Separating reports by year

resolved 1 19 Jan, 2013 09:18 AM by Admin
Julie's Avatar

Easybooks crashing everytime the + button is pressed..

resolved 13 18 Jan, 2013 10:10 PM by Peter Ede
Brent's Avatar

Importing bank transactions

resolved 2 18 Jan, 2013 10:01 PM by Admin
Peter Motley's Avatar

transaction limit

resolved 7 16 Jan, 2013 07:53 PM by AYNA
Valerie Hudson 's Avatar

Can I Turn GST off?

resolved 1 16 Jan, 2013 07:13 PM by Admin
alan.g.ainsworth's Avatar

Exporting data from Easy Books

resolved 2 16 Jan, 2013 02:16 PM by alan.g.ainsworth
Carl Spencer's Avatar

Recording Wages

resolved 3 16 Jan, 2013 01:56 PM by Valerie Hudson
chrisblancato's Avatar

Showing a Balance owing on an Invoice

resolved 3 16 Jan, 2013 09:59 AM by Mark
Carl Spencer's Avatar

Reconciling Account

resolved 2 15 Jan, 2013 11:01 PM by Carl Spencer
Carl Spencer's Avatar

Paying In Book

resolved 2 15 Jan, 2013 11:00 PM by Carl Spencer
martin slater's Avatar


resolved 3 15 Jan, 2013 08:58 PM by Mark
Timmy Forsythe's Avatar

Exporting data from Easy Books

resolved 2 14 Jan, 2013 01:21 PM by alan.g.ainsworth
Ryan D.'s Avatar

Reconciling Bank transactions

resolved 1 11 Jan, 2013 08:38 PM by Ryan D.
Howard's Avatar

importing transactions

resolved 5 11 Jan, 2013 07:09 PM by Admin
Jasmine Kittermaster's Avatar

lost username and password

resolved 2 11 Jan, 2013 07:03 PM by Admin
abdullah.nazari's Avatar

Open account

resolved 2 09 Jan, 2013 01:51 PM by Mark
Craig's Avatar

Change the Statement Date

resolved 1 09 Jan, 2013 11:12 AM by Mark
fernandocachola's Avatar

recurring transactions

resolved 3 09 Jan, 2013 11:09 AM by Mark
Andrew Walker's Avatar

Transactions not saving on iPhone 5

resolved 3 08 Jan, 2013 02:57 PM by Admin
fernandocachola's Avatar

double entry

resolved 1 08 Jan, 2013 09:56 AM by Admin
sam's Avatar


resolved 2 08 Jan, 2013 09:41 AM by Admin
khaledkalaji's Avatar

"Read Only" Sync Error Msg

resolved 4 08 Jan, 2013 07:56 AM by Admin
theoasiscabins's Avatar

using app on new device

resolved 1 06 Jan, 2013 12:43 PM by Admin

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