Help & Support

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If your question isn't answered by the online help or the knowledge base, you can post a new discussion in this category. All new discussions are initially private and can only be seen by you and us. However, we may make the discussion public if we think other people can benefit.


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  • Which app are you using?

    • iOS (runs on iPhone, iPad, iPod Touch)
    • Mac (Mac App Store or Direct Download from the web site)
  • Which version number are you using?

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Title State Replies Latest Post
greg archer's Avatar

Missing option to send by email when sending invoices on Mac

resolved 8 07 Jan, 2018 08:14 AM by Greg Archer
sandy's Avatar

Leaving Flat-Rate VAT

open 2 12 Apr, 2017 12:58 PM by Mathew
feaco11's Avatar

Entering orders and payments

resolved 4 19 Feb, 2017 01:49 PM by feaco11
muhammedaslamnv1988's Avatar

Removal of photo adding feeture

resolved 2 25 Dec, 2016 07:45 AM by muhammedaslamnv1988
Erick's Avatar

Online Manual

resolved 2 01 Jun, 2016 02:40 PM by ogaerick
Thomas Knull's Avatar

two questions about Easy Books

resolved 12 05 Apr, 2016 06:38 PM by Thomas Knull
Katie's Avatar

Syncing between devices

resolved 26 05 Apr, 2016 08:28 AM by Mathew
Michelle's Avatar

Entering raw materials / how to handle manufactured products?

resolved 2 18 Jan, 2016 01:13 PM by Mathew
jtennanteyles's Avatar

Audit Trail

resolved 41 12 Dec, 2015 10:31 AM by Mathew
Sandro's Avatar

How to account for sale of equipment (asset)

resolved 2 05 Nov, 2015 05:25 PM by Sandro Tasso
Ryan D.'s Avatar


resolved 4 26 Oct, 2015 08:41 AM by Ryan D.
Victor's Avatar

Restoring Add-ons

resolved 4 24 Sep, 2015 02:10 AM by The Mixing Bowl
kingdeliveryvaal's Avatar

Writing off stock

resolved 1 10 Jul, 2015 01:43 PM by Mathew
John Saidi's Avatar

customise Invoice???

resolved 11 03 Jul, 2015 11:53 PM by John Saidi
ali.morris's Avatar

Business and non-Business expenses

resolved 8 19 Jun, 2015 12:29 PM by ali.morris
ray's Avatar

Cash Based Accounting

resolved 5 20 May, 2015 06:33 AM by Mathew
aristides's Avatar

Sales Invoice Qty no showing after update

resolved 1 04 May, 2015 03:04 PM by Mathew
kevin's Avatar

Saving as CSV files

resolved 4 23 Mar, 2015 06:23 AM by kevin
shelina's Avatar

Transfer accounts to new Mac.

resolved 2 17 Mar, 2015 04:19 AM by shelina
jemima's Avatar

VAT is set to 20% however not coming up at 20% when make invoice inc vat?

resolved 3 10 Mar, 2015 12:37 PM by Jemima Eastwood
Theresa's Avatar

GST (New Zealand)

resolved 2 02 Mar, 2015 02:43 AM by Theresa and Des
cliff's Avatar

How do I record cheques paid in from multiple customers?

resolved 2 29 Jan, 2015 09:17 AM by cliff
Ed Osborne's Avatar

Customising invoices - how do I add a quantity field?

resolved 2 11 Jan, 2015 08:08 PM by Piano
ian.gastech's Avatar

iOS 8 iPhone: Moving an invoice from one account to another

resolved 3 09 Dec, 2014 09:22 AM by Mathew
Juliane's Avatar

Features within Easy Books such as Final Notice reminders & Saving templates for individual customers

resolved 1 08 Dec, 2014 02:00 PM by Mathew
Clive Copeland's Avatar


resolved 1 06 Dec, 2014 02:07 PM by Mathew
Ahmed's Avatar

Estimates Qty & UoM fields

resolved 2 20 Nov, 2014 04:46 PM by Yahoo
Mark Corden's Avatar

Emailing Invoices from OS X

resolved 2 18 Nov, 2014 10:23 PM by Mark Corden
gustavo's Avatar

Missing Transactions

resolved 3 18 Nov, 2014 04:55 PM by Mathew
Mark's Avatar

Debit and credits on reports

resolved 2 10 Nov, 2014 10:29 PM by Mark Putnam

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